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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 248 reviews 81%
4 star 40 reviews 13%
3 star 3 reviews 1%
2 star 5 reviews 2%
1 star 12 reviews 4%
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(All Vehicle Makes)
Edmond E.
Vehicle Make : Chevrolet
5 out of 5
3/18/2018
It really looks good,thanks?????
Karrie L.
Vehicle Make : Fiat
5 out of 5
3/11/2018
Service king was awesome, they gave me status updates on my car, they took care of me, had the Rent-A-Car company come over to me and repaired my car in a timely fashion! Great service and a fantastic job!
Greg G.
Vehicle Make : GMC
4 out of 5
3/10/2018
Yes you guys did an amazing job and you did an excellent job at keeping me informed about the progress of my vehicle and your extremely polite and great customer service and I would gladly recommend you to friends and family and it was all because of the advisor in charge of overlooking the work and progress of the work on my vehicle thanks to all the staff keep up the excellent work
Dolores W.
Vehicle Make : Toyota
5 out of 5
3/2/2018
Brett was very good about keeping me informed via texts and personal calls.
James S.
Vehicle Make : Toyota
5 out of 5
2/23/2018
I was very satisfied and impressed by the entire Service King staff in Sa Juan Capistrano staff, especially Jaime. Job well done.
Marsha B.
Vehicle Make : Acura
5 out of 5
2/22/2018
So easy to work with and very personable . Get satisfied with their work and would definitely recommend them.
Olivia G.
Vehicle Make : Lexus
5 out of 5
2/6/2018
Car repairs were completed ahead of schedule. Service and work quality were great.
Jacquelinedavid Z.
Vehicle Make : Tesla
3 out of 5
2/4/2018
My tesla has Driving log built into the car. At the time I picked up my car I noticed the log for the prior 5 mile showing four or five very fast accelerations on the vehicle where someone went 0 to 60 in about four seconds. Perhaps they’re racing temporarily during the test drive. Just want to point that out to your test driver that he shouldn’t be doing that in someone else’s car.
Karen W.
Vehicle Make : Toyota
5 out of 5
2/3/2018
Brett was very nice to work with. He communicates well and car was finished in record time! Looks great and you even washed my car - excellent service, thank you!
Patty K.
Vehicle Make : Toyota
5 out of 5
2/2/2018
Brett was great keep me informed Also the text message
Chace J.
Vehicle Make : Lexus
2 out of 5
2/1/2018
The work on the car was fine. But the woman who runs the front desk is so strange - somewhere between not at all helpful and offensive- that I would not come back here. You should have someone kind and helpful running the offuce.
Marcy P.
Vehicle Make : Volvo
5 out of 5
1/27/2018
Your associate was great to work with, he consistently texted me on the progress he was making on my car throughout the week. My car never looked better. Thanks, Norm Pearson
Jimmy H.
Vehicle Make : Honda
5 out of 5
1/27/2018
Amazing experience. Can't be happier with Jaime he's so personable.
Marcello P.
Vehicle Make : GMC
5 out of 5
1/27/2018
Fast, reliable and finished on day that was promised. Thank You
Georgeannjohn M.
Vehicle Make : Jeep
5 out of 5
1/27/2018
100% Satisfaction
George B.
Vehicle Make : Ford
5 out of 5
1/25/2018
Great job guys!Thanks
Hans H.
Vehicle Make : Toyota
5 out of 5
1/23/2018
Job was done on time, staff was very accommodating and repair looked great !
Hari A.
Vehicle Make : Toyota
5 out of 5
1/20/2018
Very good service, very nice staff, on time, I will recommend this to all my friends.
Jean D.
Vehicle Make : Infiniti
4 out of 5
1/18/2018
They took great personal interest in my situation and made everything flow as smoothly as possible. Very professional with more than just a dash of personal concern.
Tanis D.
Vehicle Make : Chevrolet
2 out of 5
1/17/2018
Customer service was not the best. Repair work was not great either. I would not recommend Service King to anyone.

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