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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 98 reviews 91%
4 star 7 reviews 6%
3 star 1 reviews 1%
2 star 1 reviews 1%
1 star 1 reviews 1%
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(All Vehicle Makes)
Tammie H.
Vehicle Make : Honda
5 out of 5
10/29/2017
Excellent service and quality work. :]
Mario B.
Vehicle Make : Volkswagen
5 out of 5
10/28/2017
I was referred by Tammy Hedland from Farmers Insurance and I am a repeat customer this year. Both times I was satisfied with the timeliness of the repair, cost and service.
Erlinda E.
Vehicle Make : Buick
4 out of 5
9/19/2017
Great job. Satisfied with the repaired.
Marsha H.
Vehicle Make : Chrysler
5 out of 5
9/15/2017
Mark helped to make a difficult and stressful situation as pleasant and calming as possible. My car was returned to me looking beautiful! It was even washed when I picked it up! I am very happy with the service I received there and I will definitely recommend Bay Cities Auto Body in the future to anyone needing auto body work.
Dan P.
Vehicle Make : BMW
5 out of 5
9/12/2017
Excellent service and quality workmanship
Stephanie M.
Vehicle Make : Jeep
5 out of 5
9/8/2017
Very satisfied with the work that was done to my vehicle. Your team did an amazing job. Thank u for always being kind and keeping me up dated as to the progress on the jeep. I will refer my friends and family.
Daniel M.
Vehicle Make : Honda
5 out of 5
9/4/2017
Did a good job.
Irene S.
Vehicle Make : Toyota
5 out of 5
6/22/2017
Thanks to Robert and the woman I think her name was Shay. They both were friendly and had great customer service. They made the process easy and I like the text updates while my car was being worked on. Irene S
Lasha R.
Vehicle Make : Honda
5 out of 5
6/16/2017
The whole experience was pain-free! Although I had done my research before taking my car there for repair, they met my expectations above and beyond. The email updates with pics of where they in the process was very nice. They totally kept me up-to-date. They delivered on time as estimated. My car looks exceptional! Bay Cities did an outstanding job! My car looks like the day I bought it. Thanks so much!!!Believe me, I am certainly going to recommend you to everyone I may run into (pun intended). Thanks again!
William F.
Vehicle Make : Infiniti
5 out of 5
6/14/2017
You delivered as promised at the specified time. Professionalism from all team members that I spoke to is 100%. Thanks
Robert B.
Vehicle Make : Chevrolet
5 out of 5
6/13/2017
Amazing job! Thank you
Tom P.
Vehicle Make : Acura
5 out of 5
4/14/2017
I have used Bay Cities Auto Body numerous times. I am very happy with the workmanship, customer service and most importantly, getting job done on time.
Rey B.
Vehicle Make : Toyota
5 out of 5
4/4/2017
Everything was well taken care of and explained thoroughly. Thanks!
Barnes And.donna.
Vehicle Make : Volkswagen
5 out of 5
3/21/2017
Just a big thank you to Robert, who was so very helpful and thorough!
Desmond E.
Vehicle Make : Toyota
5 out of 5
12/9/2016
The treatment & customer service skills are excellent. I would recommend this company anytime
Ashley T.
Vehicle Make : Kia
5 out of 5
11/19/2016
Very helpful and great customer service would definitely recommend their services
Cristina E.
Vehicle Make : Chevrolet
5 out of 5
11/9/2016
Great customer service! The work on my car looks fantastic!
Min Jae.
Vehicle Make : Honda
5 out of 5
10/25/2016
Amazing service, kept me updated, efficient, and returned car faster than expected! Thank you!
Nancy M.
Vehicle Make : Hyundai
4 out of 5
10/25/2016
The staff was courteous and informative throughout the process. The car was not delivered when initially promised due to a supplier issue. I did not make that clear in my first submittal.
Maria A.
Vehicle Make : Honda
5 out of 5
9/17/2016
Thank you for tie attentive service and keeping in touch with me with progress reports!

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