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Body Shop Review Summary

5 star 111 reviews 85%
4 star 17 reviews 13%
3 star 1 reviews 1%
2 star 0 reviews 0%
1 star 1 reviews 1%
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(All Vehicle Makes)
Rollins.shannon Turner,travis.
Vehicle Make : Honda
5 out of 5
2/17/2018
Thank you so much for always taking such good care of my car and me! You always complete my car so quickly! It looks beautiful! Best team ever!
Charles R.
Vehicle Make : Toyota
4 out of 5
2/16/2018
We are insured by USAA, who recommended this shop. We had no prior knowledge of the shop and were a bit concerned about using this shop. When we arrived, we were warmly greated, our car quickly inspected and the estimated. The projected time for repair was stated. All involved could not have been more friendly or professional. They put us at ease. The work was completed within the projected time frame. They called us for pickup. When we arrived, we were pleasantly surprised. The work was flawless, the paint match was unbelieveable, the car cleaned. We were very satisfied, especially when the shop Manager, repeatedly stated, “if you find anything wrong, please let us know and we wil try and fixit.” I would highly recommend this shop!,
Jeffrey T.
Vehicle Make : Chevrolet
5 out of 5
2/16/2018
Very friendly and helpful people
Rebecca S.
Vehicle Make : Toyota
5 out of 5
2/3/2018
car looked better than it has in years. so appreciated the inside and out detail work that was completed.
Colleen F.
Vehicle Make : Honda
5 out of 5
1/28/2018
I was very impressed with the professional and friendly service. They went out of their way to make me feel comfortable and to ensure everything I needed was taken care of.
Terry R.
Vehicle Make : Honda
5 out of 5
1/25/2018
Car repairs look great!
Daniel M.
Vehicle Make : BMW
5 out of 5
1/25/2018
I appreciated the continuing updates by phone and email throughout the repair process. Also my car was repaired and returned to me days before estimated completion time.
Donnie L.
Vehicle Make : Jeep
5 out of 5
1/22/2018
As always, Jerry, Barry and the crew who really "does the work" were wonderful to work with. My Jeep came out looking better than it did before and when there was a small glitch, Carstar Hawken immediately fixed it and made sure I was satisfied. Thank you so much.
Tina C.
Vehicle Make : Ford
5 out of 5
1/22/2018
Some of the best customer service I have ever experienced. Great job! Tina C
Paula H.
Vehicle Make : Honda
5 out of 5
1/13/2018
Very professionally Really enjoyed the repair updates Great job Hats off tu Jerry Barry and Dusty Best Paula
Phillip J.
Vehicle Make : Ford
5 out of 5
12/30/2017
I like the way Liberty Mutual and CARSTAR work together to make things so easy for the client!
Barbara H.
Vehicle Make : Ford
5 out of 5
12/23/2017
Completed ahead of time and my car looks great!
Larry Y.
Vehicle Make : GMC
4 out of 5
12/22/2017
This was my first collision in 46 years of driving. Deer-Car accidents are pretty normal in this area. I was happy that Hawken was here to help. Dusty made the process much easier than I had anticipated. After the repairs were finished, which was sooner than expected, i was very happy with the result. My truck seemed better than new! All of the gaps between the edge of the hood and fenders is right-on. The truck is clean and ready to go. Thanks Hawken for a job well done, start to finish.
Jim A.
Vehicle Make : Chevrolet
4 out of 5
11/29/2017
allways comes out like new.
Steven J.
Vehicle Make : Ford
5 out of 5
11/26/2017
Car looks great.everyone there so helpful and friendly.Will recommend.Keep up the good work.
Terry Z.
Vehicle Make : Land Rover
5 out of 5
11/19/2017
Very satisfied and a job well done!
Julaine L.
Vehicle Make : Mercedes
5 out of 5
11/13/2017
Everyone i met was knowledgeable and friendly.
Lois B.
Vehicle Make : Chevrolet
5 out of 5
11/12/2017
our car looks great
Michael B.
Vehicle Make : Buick
5 out of 5
11/4/2017
Over the top....I recommend them highly....Michael B
Robert F.
Vehicle Make : Mercury
4 out of 5
11/4/2017
CARSTAR is the best company I have ever worked with on car repair. Though I have very little experience in the repair of cars, I think you all did a wonderful business. I couldn't believe the wonderful service and the savings that you have saved me. Thank you and God bless you abundantly in the future. I will shout it from the mountain tops of your wonderful service. Thank you and God bless you all ways always. Bob and Celeste Fournier

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