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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 257 reviews 80%
4 star 43 reviews 13%
3 star 5 reviews 2%
2 star 6 reviews 2%
1 star 10 reviews 3%
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(All Vehicle Makes)
Robert L.
Vehicle Make : Toyota
4 out of 5
10/28/2017
I went to Matthews because Noel was there.
Nancy W.
Vehicle Make : Toyota
5 out of 5
10/25/2017
Friendly staff, great repair. Job well done!
Johnny J.
Vehicle Make : Chevrolet
5 out of 5
10/25/2017
Excellent fast service. Car looked better than new.
Christine W.
Vehicle Make : Mazda
3 out of 5
10/23/2017
Service king did well. Allstate is a joke.
John R.
Vehicle Make : Lexus
3 out of 5
10/23/2017
Check the pressure in all four tires
Peter V.
Vehicle Make : Tesla
4 out of 5
10/21/2017
Service King was good. The delivery of Tesla components needs to be improved very much. My car was more than 4 weeks gone...
Zac M.
Vehicle Make : Nissan
5 out of 5
10/20/2017
Noel deserves a raise! Truck looks as good as ever, engine cleaning puts y'all over the top. Thank you.
Kenneth S.
Vehicle Make : Infiniti
5 out of 5
10/20/2017
The car was ready on time and the repair was done very well. I was kept up to date about the progress of the repair. **** Sloan did a great job and the everyone was very friendly and helpful, especially the lady at the front desk.
Jim S.
Vehicle Make : Subaru
5 out of 5
10/16/2017
Our second time using your services. We are both so pleased! From front desk staff to repair shop pros, you handle all aspects of the repair process with professionalism. Keeping us in the loop via text messages was really special, as was getting our Subaru back early. Thank you all for really living up to your name: Service-King.
Ana R.
Vehicle Make : Chrysler
5 out of 5
10/13/2017
Thank you all for such a great work. Mr Noel Collins was very professional and kept me informed of what was going on since the beginning. Special Thank you to the Mr. Manager for showing that he cared and made sure I was pleased with the work at the end. God bless you all.
Lakeisha C.
Vehicle Make : Chevrolet
4 out of 5
10/10/2017
Awesome experience. Honest, quick, and efficient. **** S was great and the lady right at the door(can't remember her name at the moment) was sweet. Everyone was personable and friendly. The environment and experience will bring you back for additional work if needed.
Joseph F.
Vehicle Make : Hyundai
5 out of 5
10/10/2017
Great service from start to finish!
Paul D.
Vehicle Make : Chevrolet
5 out of 5
10/7/2017
Customer curiosity was the best I've experienced. Not to mention the updates on my car status was MOST helpful. Thank you service King!
Julia A.
Vehicle Make : Kia
5 out of 5
10/6/2017
Great service and very curtious, came recommended and I honestly will recommend to everyone I know. Best body shop I’ve used out here since moving to NC.
Prathapchandran T.
Vehicle Make : Toyota
5 out of 5
10/4/2017
Much satisfied with the customer service and car service
Tanya A.
Vehicle Make : Kia
5 out of 5
10/4/2017
Nolan Collins at the Matthews office went far above and well beyond to help me. I so appreciate all the help I was given and the excellent job they did on repairing my vehicle.
Anna C.
Vehicle Make : Nissan
5 out of 5
10/3/2017
The team at this location is great! Sadly I have been hit 3 times this year and have ALWAYS received great service from the front checkin to working with the rep managing my account.
Sheila L.
Vehicle Make : Ford
5 out of 5
10/2/2017
The timely communications were very helpful as challenges involving part orders.
Janice B.
Vehicle Make : Audi
5 out of 5
9/28/2017
Everyone friendly and helpful. Kept me posted daily and care was ready ahead of time. Car looked great when finished.
Angela H.
Vehicle Make : Honda
5 out of 5
9/28/2017
Tracie was very efficient and diligent regarding my car repair. I appreciate her and the team efforts. I am very Happy with the results and will recommend to all I know and if ever in need again, I would choose Service King with Tracie overseeing the job. She did an excellent job. Thank you!

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