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Body Shop

Real Reviews From Verified Customers

Body Shop Review Summary

5 star 143 reviews 77%
4 star 23 reviews 12%
3 star 4 reviews 2%
2 star 9 reviews 5%
1 star 7 reviews 4%
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(All Vehicle Makes)
Jose O.
Vehicle Make : Acura
5 out of 5
4/23/2016
Great service thanks
Theresa B.
Vehicle Make : Toyota
5 out of 5
4/22/2016
Very satisfied. You guys are great
Wayde S.
Vehicle Make : Chevrolet
5 out of 5
4/22/2016
Great customer service
David P.
Vehicle Make : Ford
5 out of 5
4/21/2016
Everything was done alot faster than anticipated and to our complete satisfaction. Thank you for such a thorough and great job!!!
Steve K.
Vehicle Make : Jeep
5 out of 5
4/17/2016
Fantastic customer service and the staff was very professional and a pleasure to deal with
Cheryl G.
Vehicle Make : Nissan
5 out of 5
4/15/2016
Customer service was amazing! So nice and helpful the whole time.
Charleen S.
Vehicle Make : Dodge
5 out of 5
4/13/2016
I am happy about the work Carstar did .. Hopefully we can forgive why my check engine light came on after I got my car back
Libbie H.
Vehicle Make : Jeep
5 out of 5
4/11/2016
The shop fully explained the entire repair process in terms I could understand. The quality of the work is absolutely outstanding. There was truly care and concern for my situation. My car was delivered earlier than promised. The customer service was outstanding, with getting updates every other day. I have already recommended this shop to anyone who would listen. Best experience in this industry ever!
Adam X.
Vehicle Make : Toyota
2 out of 5
4/7/2016
Not fully repair
Drew C.
Vehicle Make : Mazda
5 out of 5
4/2/2016
This was by far the best service I have ever received at any auto service company. The quality of your workmanship was great but that is a given at most shops. What separates you far above any other company is your outstanding service. Your are totally committed to satisfying your customers by fulfilling their expectations, taking away the burden of dealing with the insurance company and regularly communicating any information or progress on the vehicles. You care as much about the vehicles as your customers do. Your customers don't have to worry or have to face any hassles because you guys let your customers see that you have everything under control. Jennifer took care of the repairs on my car and I hope her manager and shop owner knows what a valuable employee she is. She is a gem that they better make sure they do everything to keep. You guys certainly have this figured out and should be teaching your model to other auto service companies. Thanks for turning a usually dreadful hassle of auto repairs into a pleasant experience.
Kelly R.
Vehicle Make : Mazda
5 out of 5
3/29/2016
Jennifer is awesome!
Ted B.
Vehicle Make : Honda
5 out of 5
3/20/2016
Wayne and his crew handled all the details getting my Honda windshield replaced including the necessary rust repairs. One of the national glass repair chains came to my house to do the job but couldn't do all the work. Going to the Ideal Carstar professionals first would have saved time and now I know the job is done right. By the way the cost to me was not higher for their great service.
Joan V.
Vehicle Make : Kia
5 out of 5
3/17/2016
Very friendly. Kept me informed on the repairs. Finished job early. Car is so clean thought it was new. Thanks
Progressive Insurance.
Vehicle Make : Ford
5 out of 5
3/17/2016
Quick, professional, good attention to detail and high quality work, great body shop.
Aerin B.
Vehicle Make : Honda
5 out of 5
3/17/2016
Text updates, responsive and upbeat customer service, seamless integration with my insurance and with Enterprise rental car. What's not to love??
George P.
Vehicle Make : Subaru
5 out of 5
3/15/2016
Car looks great????
Gary P.
Vehicle Make : Mazda
5 out of 5
3/10/2016
Very professional. Customer service provided by**** was excellent!
Brandi M.
Vehicle Make : Ford
5 out of 5
3/9/2016
They did an awesome job and got the job done quickly.
Dean S.
Vehicle Make : Jeep
5 out of 5
3/5/2016
The service and quality was first rate.
Sue T.
Vehicle Make : Subaru
5 out of 5
3/4/2016
Very professional!

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