Abra Auto Body Repair of America - Britton Park

Communication was outstanding and Greg did a great job of covering all the bases with me - 10/10????

Fast service. Worked my job in quickly. Friendly and attentive staff.

Everything was done very professional. I was very happy with the results.

Wonderful communication and excellent result. Thank you very much

Greg did a great job

They did an awesome job with my jeep and kept me very aware of all that was going on. I am very sat is filed and would definitely recommend ABRA AUTO to anyonein need. Thank you.

Job well done. Greg and team

It was nice to have everyone (adjustor, bodywork and rental car) under one roof for a smooth experience.

These guys have excellent customer service I would highly recommend this location again.

Everyone was very nice and helpful. Greg kept me updated throughout the whole process and I really appreciated that.

My experience with Abra was a good experience. The sales and service reps were knowledgeable, fair and open in communication and correspondence with me. My car looks and runs great!

Everyone that I worked with was wonderful! My car looks really good and I feel like your shop prides itself in excellent customer service, body work and professionalism. Thanks so much!

10 out of 10

The receptionist, the repair work, the rental were great. Communication on the other hand was poor. Twice I was promised a call and there was no follow through. The texting service was a good idea but it the two texts with actual updates were either too vague or inaccurate.

Great job and nice people to work with. If I need this type of work done in the future I would return. Thanks!

Great experience. Really enjoy the updates and statuses - job well done

Fast; efficient; thorough. Communicated changes & timeline extremely well. Excellent experience.

There was a significant lack of communication between ABRA and the geico Rep. They were not giving me the same information in regards to progress and dates to when my vehicle would be ready. I was very dissatisfied with that aspect however the ABRA employee was very courteous and apologetic when it was brought to his attention. My door is still not fixed properly and will need to be taken back in.

Tom was great. I will definitely use you body shop in the future

When I went in to pick up my car the girl didn't even say hello to me at the front desk. We had continual issues with her from start to finish. Now I'm trying to get a hold of the manager because the money that we paid we don't even have a receipt for. I just discovered it on our way home. We have a receipt for my Allstate Insurance checks, but no receipt for our part of the payment. This is the same front desk person that lost my insurance papers in the first place, called my husband by a girl's name, and doesn't know the area code of phone numbers. Now I have to worry about if they received a payment on their records because I have no records showing this. None was given to us. I also asked for an email PDF of what was given to us today so I could have a copy of it for Honda. Supposably the lady at the desk emailed it, but given her background, she probably didn't write the email down right. This is just the icing on the cake. The most scatterbrained, worst receptionist ever!