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Body Shop Review Summary

5 star 205 reviews 88%
4 star 20 reviews 9%
3 star 3 reviews 1%
2 star 2 reviews 1%
1 star 3 reviews 1%
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(All Vehicle Makes)
Brittney O.
Vehicle Make : Hyundai
5 out of 5
11/21/2017
Great experience! This was my second time working with Service King and they have been great both times. Very thorough communication and excellent job with the car! Thank you!
Justin A.
Vehicle Make : Lincoln
5 out of 5
11/21/2017
My car looks great! Thanks for everything!
Zabrina R.
Vehicle Make : Toyota
4 out of 5
11/18/2017
The team was very knowledgeable about the repairs that needed to be made and explained to me in advance what the process would entail.
Bertram N.
Vehicle Make : Nissan
5 out of 5
11/18/2017
Excellent service and an excellent team of professionals. Glad to this kind of service still exists..
Veronica R.
Vehicle Make : Ford
5 out of 5
11/17/2017
I would and have referred others for your service.
Srinivas M.
Vehicle Make : Honda
2 out of 5
11/12/2017
Fog lights not lightning and I have observed one more issue with lower deflector assembly. There are six snap in’s in which 4 of them fixed correctly and 2 of them not fixed. In 4 days of repair, I was been told that Quality inspection is being performed for almost an entire day. I do not understand what type of Quality inspection and checks has been performed with these issues in just a small repair work. I doubt how major works will be handled. I really want to meet the technician who did this kind of irresponsible job and charged $700 which is not at all worth and very unfair. I am very much disappointed with the service provided to me by SERVICE KING and their technicians. Kindly resolve above stated issues at the earliest. Please Note: As I already stated, I am not wasting any of my time or money for your mistakes and already paid enough for the poorest service provided to me. So please rectify your defects without bothering me anymore.
Teddy M.
Vehicle Make : Honda
5 out of 5
11/10/2017
Was informed daily on progress on my repairs
Denise O.
Vehicle Make : Honda
4 out of 5
11/10/2017
Ken was my go-to every day for 3 weeks straight. As much as I hate the damages to my brand new vehicle, he did his best to tell me the news of unforseen events. As much as I wanted my car back I trusted his judgement that all body work needed to be inspected to it's fullest. The third party company that was used (Safelite) handled the brand new parts so badly they needed to be replaced by another company (Wilson's Auto Glass). After 3 weeks, I was so happy to see my vehicle as if nothing ever happened to it. All body work is guaranteed and I trust they will take care of unforseen events in the future.
Carrie C.
Vehicle Make : Honda
5 out of 5
11/9/2017
Friendly office staff, daily updates.
Adoit P.
Vehicle Make : Ford
5 out of 5
11/4/2017
Britney was great. Communication was excellent.
Kenneth S.
Vehicle Make : Dodge
5 out of 5
11/3/2017
Ken was awesome and kept me informed the entire way. The car looks amazing.
Kimberly J.
Vehicle Make : Chevrolet
4 out of 5
11/3/2017
The serviceman was very knowledgeable about the issuses with the car and he put it in "woman terms" so that I would understand what he was saying. That in itself speaks volumes to me.
David H.
Vehicle Make : Honda
5 out of 5
10/31/2017
Great fast service
Margaret G.
Vehicle Make : Volkswagen
5 out of 5
10/26/2017
I appreciated the personal service from Brittany and the updates on the repair process.
Ashley C.
Vehicle Make : Ford
5 out of 5
10/21/2017
Thanks for the updates
Eric R.
Vehicle Make : Lexus
5 out of 5
10/21/2017
Brittany Maye did a wonderful job of serving our needs.
The Gathering.
Vehicle Make : Lexus
5 out of 5
10/19/2017
Enjoy the visit and the experienced staff was very helpful and patient.
Melissa W.
Vehicle Make : Subaru
5 out of 5
10/12/2017
Excellent service- I am pleased.
Hardip D.
Vehicle Make : Acura
5 out of 5
10/6/2017
Q1) 10 Q2) 10 Q3) yes Q4) Yes Q5) 10 Q6) 10 Q7) Yes Q8) Yes
Amrita D.
Vehicle Make : Acura
5 out of 5
10/6/2017
Q1) 10 Q2) 10 Q3) yes Q4) Yes Q5) 10 Q6) 10 Q7) Yes Q8) Yes

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