Seidner's Collision Center - Duarte

Lee kept me up dated every step of the way. It was a pleasure dealing with him. Thanks to everyone at Seidner's they made a bad situation bearable.

I Paul V. Reyes am 100% satisfied with Siedners of Duarte from the reception from the women at the front desk (Mercedes, Christina and the New Hire ) to the prompt,professional and attention to keeping Me informed with status reports by Mr. Lee. Outstanding Siedners of Duarte, keep up the Great work.

Absolutely the service was excellent and the repair was done in a very very expert fashion

Great service!

Wonderful experience Extraordinary service Mr. Lee is superb

They did a great job on repairing my car. It looked brand new when I got it back. And they finished it exactly when they said they would. Only have one problem. The Left rear window does not go down when the appropriate button is pushed. I will be taken my car back to them this week to get that problem fixed. R Hoherd

Marco and Edwin both did a great job. Edwin was very thorough and personable. He was a good communicator and made everything easy and understandable. Thanks!!

I was helped out by Bryan and he gave excellent customer service. He was very attentive and constantly gave me an update on my car. The front desk ladies were also very friendly and helpful. My car was fixed in three days. It was washed and returned to its original conditions. This collision center gives top-notch service, I walked out happy. Thank you again.

You kept me in the loop with every step of the process, and I greatly appreciated that. Keep up the good work

Edwin is an exemplary professional. Marco goes above and beyond. Your young receptionist is amazing!

A job well done ????I'm very happy Thank You

Both dropping off & picking up my car were extremely smooth & handled quickly & professionally.

Excellent work.

Congratulations, you lost my business.

Staff was very professional and courteous. The work done on my Mini Cooper was very good. When my car was turned over to me, it was also very clean. My sincere thanks to Tim Oliva and his team! I would take any of our cars to Seidner's Collision Center if we ever need work done. Again, thank you! M. Murray

Extremely satisfied. They had my claim ready for me to go and called enterprise as soon as I walked through the door since they knew I was on my lunch break and needed to get back. I would have been in and out with the service at Seidner's but enterprise dropped the ****. I made a reservation with them and was waiting for a half hour there for someone to pick me up. When I asked the receptionist to call enterprise again she immediately called and I heard the disappointment in her voice when they said they hadn't sent a driver yet ,.. She immediately suggested a driver from Seidner's would take me. I was out in 2 min with the Seidner's driver who was friendly and polite opening the door for me. When I was getting the rental car from enterprise it was the worst . I had to wait while an employee finished eating to be helped with only one person helping customers and another male who never looked up from his computer just sat there. They had no idea where the car they tried to give me was I had to walk back and forth through the building and when they found the car it was filthy. So again I had to go through the building to back to get another car that wasn't as filthy. When I finally got a car the employee informed me it was on empty and there was a gas station at the corner where I can fill it up. At this point I was furious. I had to get back to work and this already took an hour. I took the filthy car that had bugs splattered all over it and left. Back to Seidner's...I received text message updates about my car which was above and beyond great service I thought until I got my car back and was further impressed. When I returned the car to enterprise I let them know how Unsatisfied I was with their service. When I got to Seidners my car was ready at the time I said I would be there. It was brought up quickly and the very polite man who brought me my car informed me as they WASHED (wow) my car they found a 50 gas card that had fallen behind my seat! So honest and so courteous I couldn't have been more pleased. The customer service experience at enterprise made me, 1000% BETTER appreciate the amazing customer service at Seidner's. If anything I would tell Seidner's to consider another rental company to compliment their customer service and not use enterprise Duarte. Thank you very much for your service Seidner's!

Edwin was fantastic, deserves a raise and a bonus! Fabulous customer service and caring. Accepted my car w/o an appointment when they were at full capacity and the car was done before I thought it would be. Great job Edwin in Duarte!

The BEST people, repairs and service any where!

Marco was very helpful and punctual with the repairs. He is a good employee.

Bryan Mendez was excellent in taking care of my car. He kept me updated on its progress completely, and had it done a lot sooner than expected! I was amazed! I would refer Seidner's anytime!