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Real Reviews From Verified Customers

Jeyakimar M.
Vehicle Make : Honda
5 out of 5
12/14/2017
Great customer service. Friendly staff. The whole process was seamless. They took care of every little detail. Thanks.
Venkatachalam R.
Vehicle Make : Mazda
5 out of 5
12/13/2017
Champion Carstar was very professional in their review of the body damage and walking through each step of the way. Even after taking possession of the car they were prompt and courteous in dealing with issues. Dawn was very courteous every single time I called her with questions. I would highly recommend using Champion Carstar.
Brian M.
Vehicle Make : Honda
5 out of 5
12/10/2017
We were told the repair was going to take 5 days but it only took 2 days. We were very pleased that it was done so quickly. Great service and communication throughout the entire process. Thanks
Sunjoo O.
Vehicle Make : Lexus
5 out of 5
12/8/2017
People working here were so kind and I was informed during the repair what stage my car was at. That relieved my worries and concerns. I would definitely recommend this place.
Tahmeena H.
Vehicle Make : Toyota
5 out of 5
12/7/2017
Dawn was extremely helpful & kept me up to date with the status of my care . The repairs were done beautifully. I would definitely use Champion again.
Daryl C.
Vehicle Make : Nissan
5 out of 5
12/7/2017
Carstar was very professional and communicated every step of the way. I would recommend them over and over again.
Rodney C.
Vehicle Make : Infiniti
5 out of 5
12/6/2017
Dawn, Charlie and Adam were great. Excellent work and I highly recommend them!
Bruce M.
Vehicle Make : Mazda
5 out of 5
12/5/2017
Champion CarStar in Hightstown is the best. Dawn, Charlie, Paul and the rest know what customer satisfaction - and professionalism - are all about. There are at least 4 collision repair shops that are closer to my home, but I'd never think of going anywhere else.
Jose Victor.
Vehicle Make : BMW
5 out of 5
12/2/2017
Dawn explained the process clearly and kept me informed about progress. She was great at arranging all the insurance paperwork and coordinating with other vendors like the car rental agency and the detailing company. Always helpful with my questions. Adam also explained his initial assessments on my first visit and Charlie checked in and checked out the car with me with ease. Keep treating your customers with professionalism, transparency and open communication. And overall, it was a job well done on the repair. Our 10 year old car looks fresh again. Thank you for a pleasant experience!
James M.
Vehicle Make : Hyundai
5 out of 5
11/28/2017
The work on my car was excellent. And the people that I met and dealt with there were also excellent
Dolores G.
Vehicle Make : Infiniti
5 out of 5
11/24/2017
Everyone at Carstar we’re extremely helpful from beginning to end. My car came out beautiful.
Lou D.
Vehicle Make : Nissan
5 out of 5
11/23/2017
They we very nice and did an excellent job on time
Vasudha G.
Vehicle Make : BMW
5 out of 5
11/22/2017
Great job
**** S.
Vehicle Make : Toyota
5 out of 5
11/16/2017
They did a fantastic job. Would highly recommend them to friends!
Wentao L.
Vehicle Make : Honda
5 out of 5
11/15/2017
The did a good job on the dent, but not on paint. The paint is crack and ugly, maybe because they want to finish the job ASAP.
Michael T.
Vehicle Make : Acura
5 out of 5
11/14/2017
From start to finish my husband and I received the best customer care from Adam and Dawn. They walked us through the process and kept us updated with everything that was going on with our vehicle. I would recommend CARSTAR Champion to anyone who needs any work for their car. Thank you again for making this process so easy!
Angela S.
Vehicle Make : Mazda
5 out of 5
11/13/2017
My entire experience with CARSTAR was wonderful! Dawn at the front desk was very helpful and friendly and was very personable. She always had an answer for any question I had and made sure to explain every part of the process to make me comfortable with the situation. I didn’t have many interactions with other people there but everyone was very nice and the environment there in general was welcoming. The customer service was top notch, and I’ll be sure to recommend going to CARSTAR to any of my friends and family.
Yakov F.
Vehicle Make : Lexus
5 out of 5
11/12/2017
Job was done excellent,thank you so much. Yakov F
Robert D.
Vehicle Make : Toyota
5 out of 5
11/11/2017
The service was excellent. Frequent updates on the progress of the work and the insurance issues were taken care of by them. Beyond dripping the car off and picking it up, was all I had to do. Dawn was very very helpful with the paperwork and helping me secure a rental while the car was being repaired. Charley runs an excellent operation I congratulate him and his team in making what was for me, a stressful experience ( I was rear ended) into something that was attended to quickly with the least amount of Addison stress as possible!!
Barbara M.
Vehicle Make : Ford
5 out of 5
11/7/2017
good work done cheerfully and competently

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