Alan M.
Vehicle Make : Audi
Everyone was very professional and I especially enjoyed being informed by email as to the progress of the repair. This is the first time I experienced that level of professionalism. Thank you
Alan M
Steven A.
Vehicle Make : Subaru
made the process very easy - happy with the work
Ava K.
Vehicle Make : Honda
Da best! Great restoring and amiable staff.
Nicholas C.
Vehicle Make : Volkswagen
Mike's gets the job done. Exceptional service, communication throughout your repair work and job completed on time. Mike and his staff are exceptional. Can't say enough great things about my experience here---start to finish. Not that you want to have more car repair work, but you will want to come back here again, to deal with these awesome people! OUTSTANDING.
Nancy S.
Vehicle Make : Honda
Fast and efficient great customer service
Michael M.
Vehicle Make : Jeep
Car looks great, and I am impressed by how quickly you completed the job. The whole process was about as seamless as I could have asked for.
Kevin R.
Vehicle Make : Cadillac
Just keep on doin' like ya been a doin' !!
Michael H.
Vehicle Make : Subaru
Easy way to take care of an accident claim- drive in - get car inspected- drive out with rental car - drive back - drop off rental - drive out with repaired car - smooth and easy
Howard M.
Vehicle Make : Lexus
Mike and staff
The job was exceptional. My Dad and brother were in the automotive business for over 50 years, so I know good auto repair and body work. The cost was reasonable, the time it took to repair was on target and the technology and daily communications were greatly appreciated. All aspects of the operation were very impressive.
Keep doing what you're doing.
Howard M
Theresa M.
Vehicle Make : Subaru
Great job as usual
Peter L.
Vehicle Make : Lexus
You Kept us well informed on status of the vehicle during the repair process. Quality of work is excellent and you always exceed our expectations.
Jaime N.
Vehicle Make : Chevrolet
Nice job g I like it thank you
Jonas S.
Vehicle Make : Mercedes
Thank you all for a great job!!!
Robert A.
Vehicle Make : Volvo
So easy. Love the steady communications.
Roxanne P.
Vehicle Make : Toyota
Beautiful job guys! Thanks so much Mike, you're truly the best! See you soon ????
Norma D.
Vehicle Make : Acura
I'm very satisfied with the service quick and nice work done on my car thank you guys
Ellen B.
Vehicle Make : Audi
I loved Mike and everything he did for me. My car came out beautiful and he took really good care of me.
The woman at the desk (I believe the wife) came across as rude and combative both times I dealt with her.
If Mike weren't so terrific and I didn't have a friend who works there I wouldn't go back because of the interactions I had with her.
Robert A.
Vehicle Make : Toyota
Mike's did an excellent job on my cars repair.
David D.
Vehicle Make : BMW
Very happy with the service provided and will recommend the business to friends.
Regan W.
Vehicle Make : Audi
The text messages I received indicated that the car would be ready on a given date. When I called on that date I was met with a somewhat snappy reply that "I should wait till they call and not contact them!!!".
I understand that there can be delays for a number of reasons, however there is no reason to be snip pity if a customer calls on the date that they were told the car would be ready to inquire.
I called only once after the indicated time on the given date.
I think you need to train your staff to be nicer if a customer calls to inquire about when to pick up a car. Especially when they had gotten no less than 4 texts indicating that date with specific time. No one had bothered to contact me that there would be a delay. I took the afternoon off so that I could be in Danbury to pick up the car. I work in New Haven
Regan W
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