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Body Shop Review Summary

5 star 285 reviews 81%
4 star 31 reviews 9%
3 star 9 reviews 3%
2 star 7 reviews 2%
1 star 18 reviews 5%
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(All Vehicle Makes)
Christina G.
Vehicle Make : Chevrolet
1 out of 5
2/3/2018
There is a scratch on tinting of drivers side window and the window makes a “thump” when you roll it up. Neither were there before repairs. Also the mileage when I dropped it off was 30255 and when I picked it up it was 30400. I didn’t realize the significant difference until I checked paperwork last night. I left it with half tank of gas and I received it with a little less than half tank. That did not concern me at first because I figured they need to drive it around some but the issue with the mileage is a concern. Can’t think of any reason for them to put 145 miles on it in 4 days if it was under repair. I’ve already spoken to Shawn about tint only but haven’t about other issues because I found those later Friday evening after they had closed.
Barbara M.
Vehicle Make : Ford
5 out of 5
1/27/2018
Kyle was great and kept us informed. Great repair work.
Martha D.
Vehicle Make : Subaru
5 out of 5
1/25/2018
You did a good good. Everyone was very nice and answered all my questions.
Brad J.
Vehicle Make : Subaru
1 out of 5
1/25/2018
It took an entire month to fix a back bumper, quarter panel, and tail light. A month. The original estimate was 7-10 days. That is not satisfactory.
Elizabeth G.
Vehicle Make : Ford
1 out of 5
1/19/2018
Joe is difficult to work with. He will not listen to me, and cuts me off when I speak to him. My vehicle needs to come back in to have the repair finished.
Jayson M.
Vehicle Make : Honda
5 out of 5
1/19/2018
They have kept me in the loop from beginning to end. Great job
Max V.
Vehicle Make : Ford
5 out of 5
1/15/2018
Good job
Tina W.
Vehicle Make : Volkswagen
5 out of 5
1/12/2018
Kyle Russel was great to work with. He kept me updated on the progress. He is very personal. Super nice guy!
Ernest H.
Vehicle Make : Chevrolet
5 out of 5
1/11/2018
We appreciated all the text and voice updates. We are very satisfied withe the car crafters technicians, as our suburban looked and worked like new!
Emilia C.
Vehicle Make : Hyundai
5 out of 5
1/11/2018
You guys are awesome!
Georgina G.
Vehicle Make : Chevrolet
5 out of 5
1/6/2018
Sean at northeastern is the absolute best! The whole team did a great job on my car just a wonderful experience!
Charles S.
Vehicle Make : Toyota
5 out of 5
1/6/2018
I feel that Car Crafters consistently provides high-quality work in a professional, friendly manner. I have used them a few times and they consistently provide excellent service.
Timothy T.
Vehicle Make : Acura
5 out of 5
12/23/2017
Very happy and satisfied
Barbara L.
Vehicle Make : Ford
5 out of 5
12/21/2017
Thank you for all your hard work
Jeffrey H.
Vehicle Make : Toyota
5 out of 5
12/21/2017
Fast and easy to deal with. Will only let car krafters work on our car.
Dale Q.
Vehicle Make : Chevrolet
5 out of 5
12/19/2017
Excellent workmanship and service. Recommend them!
Tommy T.
Vehicle Make : Ford
5 out of 5
12/12/2017
Sean was great and kept me in the know throughout the whole time!
Samantha P.
Vehicle Make : Kia
5 out of 5
12/7/2017
Happy my car was completed in one day! Very impressed!
George N.
Vehicle Make : Honda
5 out of 5
12/5/2017
Enjoyed the experience. Texts of progress are a good idea.
Sue S.
Vehicle Make : Subaru
5 out of 5
12/5/2017
Can’t even tell where the repairs were done!

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