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Body Shop

Real Reviews From Verified Customers

Trevor L.
Vehicle Make : Toyota
5 out of 5
2/28/2018
Very professional and did an excellent job! Kept me updated through the process.
Lisa W.
Vehicle Make : Jeep
5 out of 5
2/24/2018
Quick service and I loved the text message updates!
Mary C.
Vehicle Make : Chevrolet
5 out of 5
2/17/2018
Great job! I appreciate that everything was done so smoothly and for even taking care of car rental details. Thank you.
Thelma J.
Vehicle Make : Acura
5 out of 5
2/16/2018
They were wonderful very professional and very courteous Their
Michael S.
Vehicle Make : Jeep
4 out of 5
2/4/2018
I'm actually impressed with the service I recieved. Very friendly from the day I dropped the vechile off until the time I drove out of the parking lot with the vechile fixed. I received a text every few days letting me know I was not forgotten. Quality of work looks to match the service. I have already told others about you and if given the opportunity in the future will be a repeat customer. Thank you.
Andy J.
Vehicle Make : Chevrolet
5 out of 5
2/3/2018
Excellent job. Very courteous and professional
Yutaka I.
Vehicle Make : Nissan
5 out of 5
2/1/2018
All the clerks are kind. Service is quick, telephone correspondence is also polite.
Dustin W.
Vehicle Make : Jeep
2 out of 5
1/26/2018
I did notice a small portion that was overlooked. During the initial inspection the Abra representative took pictures of the areas damaged. I had a dent with paint missing on the passenger door and a paint missing on the door handle. The dent was taken care of but the door handle was not corrected like noted during initial inspection. The work that was completed was fantastic. The remaining area is small and I’m sure is was overlooked however I wanted it to be 100%. The team is fantastic and the customer service is very prompt. Must have all been a mishap. I still rate this place very high and will continue to seek their professional help if need be.
Linda T.
Vehicle Make : Lexus
4 out of 5
1/23/2018
I can find no sign that there was any damage.
Nancy S.
Vehicle Make : Toyota
4 out of 5
1/23/2018
I will recommend you to everyone. The work was beautiful. And completed in **** week. They explained everything to me and even added rain guards to all my windows. The ones I had were broke. Excellent I couldn’t be happier with their service
Roger R.
Vehicle Make : Ford
5 out of 5
1/19/2018
Kevin and Adam did a bang-up job on keeping me, the customer, posted as to how progress was going, answered all my questions, and were very easy to work with. And kudos to the men that did the work, a job well done! A very pleasant experience considering the circumstances. Thank you ABRA team. Roger R
Virginia G.
Vehicle Make : Toyota
5 out of 5
1/17/2018
Friendly staff and excellent service
Sandra M.
Vehicle Make : Ford
5 out of 5
1/15/2018
Totally satisfied with everyone at Abra. Very customer oriented, very friendly, very helpful. Loved the experievnce
Luke J.
Vehicle Make : Chevrolet
5 out of 5
1/13/2018
Kevin was excellent as my customer service manager! Detailed explanations, super friendly, couldn't have been better. The job was done excellently (looked brand new!), in the time frame expected, and was well communicated
Robert S.
Vehicle Make : Ford
5 out of 5
1/11/2018
My first visit. Quality work and I was treated as anyone would like to be treated.
Norman Z.
Vehicle Make : Toyota
4 out of 5
1/10/2018
This was the fastest body work that I’ve ever had done! I got my car back in half the time that I was told to expect! The work looks great! They even returned my rental car for me! I also like the lifetime warranty on the work.
Freda K.
Vehicle Make : Toyota
2 out of 5
1/9/2018
Repair great. Only problem was telling us car would be finished on friday and then text saying it would not be finished til monday. On monday another text saying tues. I changed our reservations again We were scheduled to go south which we told you. I changed reservations twice to reflect this. I would suggest that maybe texts are the problem, whereas actually talking might have alleviated misunderstanding. Had i been told these times were iffy we would have planned accordingly. We would use ABRA again.
Virginia G.
Vehicle Make : Toyota
5 out of 5
12/30/2017
Service was superb. Staff very friendly and helpful.
**** M.
Vehicle Make : Toyota
5 out of 5
12/23/2017
Incredibly professional. The repair to the front of my car exceeded my expectation. All the work was completed in a very short period of time. I would recommend them to all my family and friends. Thank you!!
Phillip B.
Vehicle Make : Chrysler
5 out of 5
12/22/2017
Awesome experience at Florence Abra

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