Deneen M.
Vehicle Make : Chevrolet
Very pleased with your service, updates and quality work!
The car looks great! Like new again!
Thank you !
Sincerely ,
John & Deneen M
Eric Q.
Vehicle Make : Honda
Excellent service . We were very pleased with service.
Maureen S.
Vehicle Make : Volvo
Very professional and thorough. Great job.
Amy K.
Vehicle Make : Honda
I loved the updates! Every member of the staff was friendly and was informative. They were so helpful and I was very impressed with the whole business!!
Marcy A.
Vehicle Make : Hyundai
Everything went very well. I appreciated the email updates. I would definitely refer others to you. Your waiting area was very nice. Your staff was polite, courteous and considerate. It seems that your office goes beyond expectations with coffee, cookies and popcorn. Also, it was very clean. Rob **** did a great job caring for me and the car turned out beautiful!
Michael S.
Vehicle Make : Toyota
Yes, overall...Great job....A little disappointed the car was dirty on the inside with dust from the shop.
Mark M.
Vehicle Make : Mazda
Kyla did an excellent job
Mary M.
Vehicle Make : Buick
Everyone did everything they could to make sure I was happy. Rob was awesome. Handled everything. Repair is beautiful. Hope I sober need you again anytime soon. But only use your company if needed. Thank you
Rita F.
Vehicle Make : Hyundai
Professional and friendly service throughout the entire process from everyone in the company, but especially Rob. He even handled the return of the rental car to Enterprise Leasing to fit my schedule. The repair work to my car is excellent. Thank you!
Mamta G.
Vehicle Make : Toyota
Car got crashed on back side yet...
Chris O.
Vehicle Make : Ford
The entire staff has been amazing. I have recently had a couple visits to the shop from several different events and this time around was. Othing more then exceptional. The staff even stayed a couple minutes late just so I could pick up my car past 5:00pm. Great customer Service and Rob was amazing to work with. Thanks!
Linda W.
Vehicle Make : Ford
My only concern relates to the length of time - 2 weeks - the repair took. I though that was a little ling for only 2700.00 worth of damage.
Madeline F.
Vehicle Make : Toyota
As I dropped my car off, I was very politely appraoched. I was instructed honestly and told I will be updated in the process. Rob was difficult to reach at times, which is expected due to work. My questions were still able to be answered each time I called by staff. Rob contacted me during the process without me having to call. At the time of pick up, Rob took the time at the end of the day to explain in a way of my understanding all of my questions. No doubt I will reccomend and continue to ise these services, although I hope to not have to! Thank you!
Michael S.
Vehicle Make : Toyota
Everyone was friendly and my car was fixed ontime
Laurie S.
Vehicle Make : Chevrolet
Always have great service
Katie L.
Vehicle Make : Toyota
Everything looked fabulous, but I can now no longer use the inside handle on my driver's door to exit my car. I have to bring it back in - and have to wait until Thursday - and then will not known how long after that. I know things happen - it's just frustrating to have to move my schedule around to accommodate this.
Scott P.
Vehicle Make : Chevrolet
I have only had the car for approximately one week. I tend to wait on filling these out for 30 days. I cannot report on any issues to date or at the time of this. If I do uncover anything - I will let CARSTAR know asap
Cynthia B.
Vehicle Make : Subaru
Rob was very professional when handling our claim. Brittany was very sweet and personable. We have brought cars to be repaired in the past. And I'm sure we will again.
Tara B.
Vehicle Make : Toyota
awesome service and communication.
Jerry V.
Vehicle Make : Toyota
Parts that were supposed to be painted were left unpainted, scratches in vehicle that were not there before repair, masking left on vehicle when car was returned to me. Car was a third redo under warranty which meant besides the original repair of 5 days did without vehicle an additional 8 days for redos. I have dealt with Gapsch for many repairs but as time passes they do not seem to be the excellent repair shop they used to be years ago.
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