DEV Mode
Branch: master
About Blog
Login
Body Shop

Real Reviews From Verified Customers

Body Shop Review Summary

5 star 102 reviews 76%
4 star 16 reviews 12%
3 star 6 reviews 4%
2 star 5 reviews 4%
1 star 5 reviews 4%
Review Us
Filter By
(All Vehicle Makes)
Carrie L.
Vehicle Make : Mazda
2 out of 5
2/5/2016
Positives: car looks good and they cleaned it for me. An employee drove me to my destination to get a spare car when I dropped it off Negatives: process took 3 weeks. There were times when I did not feel in the loop and had to call my agent to see what was going on. During the repair process My battery ran low and I was not able to pick my car up until after hours. My agent did leave me a message letting me know this would be the case and he would come jump it for me. Luckily someone was in the shop and could do so. Now I am waiting for emergency roadside assistance because the battery is dead AGAIN. Agent told me this is due to car sitting on and not being driven. This couldn't have been figured out before I picked the car up? I received notifications via text. Not sure if this is something I signed up for or if this is procedure but I would have preferred human contact.
**** K.
Vehicle Make : Mazda
5 out of 5
2/1/2016
Rob was great! Very polite, tried to keep us up to date on all the issues we faced. Very happy with the service from Gapsch!
Amanda T.
Vehicle Make : Ford
4 out of 5
1/22/2016
Great service! Loved the text messages but it was even better when Rob would follow up to explain things for thoroughly. My only suggestion is for the reception to explain the process better. I had no idea I would get text messages or calls from Rob. I am laid back but for the average customer I think it would be very important for the receptionist to be more clear.
Raymond J.
Vehicle Make : Ford
1 out of 5
1/19/2016
Took the truck back after works was completed to see if something could be done about what I thought was increased air noise where the front and rear doors came together and tight to open. Received no follow up call on when to bring it back for work. After 2 weeks I went back and the issue was resolved at that visit.
Katharina L.
Vehicle Make : Chevrolet
5 out of 5
1/15/2016
Best body shop in town. Wonderful staff.
Marcia T.
Vehicle Make : Toyota
5 out of 5
1/15/2016
My car was totaled so no repair work was done but the staff was very helpful and courteous. Thanks.
Jennifer M.
Vehicle Make : Ford
5 out of 5
1/9/2016
Thank you so much for the fantastic service! I will recommend your business to my family and friends.
Demetria Y.
Vehicle Make : Chevrolet
5 out of 5
12/26/2015
Love the work u do. It looks brand new
Jacobi R.
Vehicle Make : Dodge
5 out of 5
11/27/2015
Excellent, speedy, and quality service!
Danny W.
Vehicle Make : Chevrolet
5 out of 5
5/9/2015
Awesome job to everyone involved! My truck looks better than before the accident. Excellent service and communication. I will definately recommend you to anyone looking for repairs. Thank you!
Laurie S.
Vehicle Make : Chevrolet
5 out of 5
4/17/2015
THANKS FOR THE GREAT SERVICE
**** K.
Vehicle Make : Mercury
5 out of 5
11/6/2014
From what I can see at this time the work on my car looks great. Thanks! 09 Mercury, T. Kelly.
Patricia H.
Vehicle Make : Ford
5 out of 5
8/28/2014
Rob **** did an excellent job of taking care of me through this whole process. it kept me informed as to anything that was going on and he also answered any questions I had. He made me feel like a very valued customer. I could not have asked for any better service than I received.
Dolores M.
Vehicle Make : Chevrolet
3 out of 5
6/21/2013
My mom was told that car would be completed on 6/18 so she did not go anywhere so she could get her car. We did not get call until 3:15 that it would not be done at 4 but would be done next day. She picked up her car on 6/19.. Tried to adjust her side view mirror and did not work. Had to go back 6/20 to get it fixed. Then went to grocery store and found that rear hatch opener from inside the car does not work. Has to go back again next Tuesday to get it connected.

Loading...

Body Shop Address
Body Shop Hours
Body Shop Directions
Body Shop Review
Body Shop Appointment
Body Shop Recommended Dealers
Body Shop Article
Body Shop Specials
Body Shop Photos
Body Shop Videos
Body Shop About
Body Shop Contact
Body Shop Cs Thanks
Body Shop Apt Thanks
Body Shop How It Works
Body Shop Listen
Body Shop Review Sort
Body Shop Certifications

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.