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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 207 reviews 90%
4 star 19 reviews 8%
3 star 1 reviews 0%
2 star 1 reviews 0%
1 star 3 reviews 1%
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(All Vehicle Makes)
Darrell B.
Vehicle Make : Ford
5 out of 5
6/23/2017
Bau is a good man. He handled everything very professionally and he kept his word. I would recommend others to do business with Bau and his associates. They gave very good service.
Lawrence W.
Vehicle Make : Mercedes
1 out of 5
6/22/2017
I am missing a floor mat and a piece of the bumper was not installed.
Jordan R.
Vehicle Make : Audi
5 out of 5
6/20/2017
Great job, great wash, great customer experience.
Rowena N.
Vehicle Make : Volkswagen
5 out of 5
6/15/2017
Very professional and courteous staff! If I ever need repairs done on my car again I would definitely come back! (Hopefully I won't need to though :-))
Oscar G.
Vehicle Make : Honda
5 out of 5
6/15/2017
Sun amazing job did you guys to thank you so much I appreciate all your hard work
Andrew C.
Vehicle Make : Volkswagen
4 out of 5
6/10/2017
My only complaint is that a fairly major problem was missed on the initial inspection. It was only when I brought the car in for what was supposed to be an hour and a half repair that a dent was identified that ballooned the repair into 2 days. With that said, the repairs were done perfectly, as far as I can tell so far. And they washed and cleaned the car; it looked like new when I picked it up. I would definitely recommend the shop to friends.
Shannon M.
Vehicle Make : Nissan
5 out of 5
6/8/2017
The two who work at the front desk (I'm sorry I don't know their names- woman and man) were fantastic. So friendly and efficient. I really appreciated also having my car cleaned inside and out! Thank you! Oh and the work also looks brand new! Great job!
Joy C.
Vehicle Make : Volkswagen
5 out of 5
5/27/2017
I am delighted by the job that was done on my car. It looks beautiful, and it's 15 years old! I was especially, and pleasantly, surprised to see that it had also detailed when I picked it up. The interior smelled delicious. :) Thank you for doing such an incredible job!
Kumi S.
Vehicle Make : Scion
5 out of 5
5/25/2017
Reriable, Friendly, Awesome job! Explained small details before they start work. Great customer service! This place is the best!
Christopher B.
Vehicle Make : BMW
4 out of 5
5/24/2017
I appreciated the added value of receiving a detailed car cleaning which included interior and tires shined. Thank you! Also, when driving away from the garage I could immediately tell that the alignment was fixed and in addition, sturdier than before my accident. Impressive! Thank you.
Richard P.
Vehicle Make : Honda
5 out of 5
5/21/2017
I enjoyed the running updates received by email to keep me informed of the progress of the repairs.
Dorothy D.
Vehicle Make : BMW
5 out of 5
5/14/2017
I appreciate not only the good repair, but having my Vehicle returned looking clean and shiny! Dorothy D
Philip B.
Vehicle Make : Toyota
5 out of 5
5/13/2017
Very satisfied with the work that was done to my car and Bau Sin was veey helpful answered all my questions. Thank you.
Long D.
Vehicle Make : Toyota
5 out of 5
5/4/2017
I'm happy with customers services, and happy with my van Thanks
Aryn V.
Vehicle Make : Jeep
5 out of 5
4/27/2017
Quick and efficient and did a great job cleaning my vehicle!
Megan B.
Vehicle Make : Toyota
5 out of 5
4/25/2017
Your staff is very friendly and helpful. The email updates were very helpful. And the coordination with Hertz rental care greatly simplified things. Fix Auto made the result of a car crash much more pleasant than I was anticipating.
Wei L.
Vehicle Make : Toyota
5 out of 5
4/20/2017
Good
Avelina P.
Vehicle Make : Mercedes
5 out of 5
4/14/2017
Many thanks, just like new. Great work! Lina
Suresh M.
Vehicle Make : Lexus
4 out of 5
4/13/2017
Bau and Randi were great! Prompt, helpful, professional. I don't want to have to go back to them (that means I've dinged my car!), but if I had to, they'd be #****.
Steven S.
Vehicle Make : Ford
5 out of 5
4/12/2017
I feel that Fix Auto did an excellent job in keeping me informed about the progress and finish date. I'm very happy with the auto repair and customer service.

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