Leonard D.
Vehicle Make : Hyundai
Car looks great. Impressed with how quick it was repaired.
John B.
Vehicle Make : GMC
Your company was great to work with
Evengelina R.
Vehicle Make : Hyundai
When I went to drop off the car they weren't very polite . Lori The front desk person was not very friendly nore was another man working there . Then another customer walked in and they had a total different attitude . I felt like it was a A race issue because Im Latina hispanic and the other costumer was Caucasian. I didt feel welcome at all
Robert L.
Vehicle Make : Honda
No just thanks
Junting L.
Vehicle Make : Toyota
I am very pleased with my neighborhood friendly service provider like George Conner, Bob and the front desk lady - I didn't catch her name.
Jeff .
Vehicle Make : Chevrolet
Only got to look over briefly, but quality of work seems very good. Interior of the truck was even cleaned!!
Ted V.
Vehicle Make : GMC
It all went as smooth as it could have. They did a nice job and the best we have ever dealt with as far as sticking and doing everything to include many calls and emails, Great Company!
Robert P.
Vehicle Make : Chevrolet
Very well satisfied
Keith S.
Vehicle Make : Pontiac
Everything was great only thing though I think email should be sent before phone calls with updates
Patti K.
Vehicle Make : Toyota
I was just annoyed that on Friday the women who hit my car, her insurance company called me before your business did to tell me my car was ready! I had to call you guys to see if it was true!!! Then I had to leave work early to get in before 5 to get the car! It would have been nice if I was told ahead of time what was going on!
I also told the person who did the estimate on my car there may have also been a scratch on the drivers side of the car! He said it looked like dirt but he would take care of it! I noticed it was still there this morning! I had to go out and scrub it off myself to make sure it wasn't a scratch! Thought it was being checked for me!? I liked the customer service better from Riverdale!
Patti K
Joan C.
Vehicle Make : Pontiac
As in the past, all of your staff went well beyond my expectations. My car looks amazing and the professionalism of your staff can not be matched. They even stayed over on a Friday evening so I could come and get something I had left in my car. I will let anyone know how great Service King is. As this is always a stressful time, everyone made it not so bad!!
Tiaaron R.
Vehicle Make : Chevrolet
The work that was done on my car was excellent including in the time the work was done, more than a week before estimated. The issue that I had while picking up the car was the loss of my key remote and no sense of urgency by Service King to figure out what happen to the item. The supervisor and the front desk clerk didn't even want to talk to me and I had to call various different contacts to resolve the problem. The members of that service King also made it seem like the company was doing me a service by offering to pay for the lost key fob like it was my fault that they lost the item in transporting the car to a different location to get repaired. The members of that service King were rude, distant, and didn't properly deal with the issue in the best way that I felt they could have. Customer service is everything and they displayed none of that.
Karen T.
Vehicle Make : Volkswagen
Great service, friendly staff, nice job on car
Janice H.
Vehicle Make : Toyota
Great customer service !
Deborah K.
Vehicle Make : Chrysler
Great job!
Mark W.
Vehicle Make : Chevrolet
The personnel were very friendly, courteous, and professional. They kept me informed as to what was happening, both via text messages and when I called. I will recommend your facility to any of my friends and acquaintances who might be in need of repairs to their vehicles. Your people made the process painless and for that I am grateful.
Jacek S.
Vehicle Make : Toyota
Excellent service!!!
THANK YOU
Lisa W.
Vehicle Make : Dodge
My work in my car was not done well . My husband spoke with someone about it.
I also don't appreciate that the car came back not even washed. I would think if you work on the body the car would be clean when picked up to show off the work you do.
Mary E.
Vehicle Make : Ford
The staff was very nice and answered all questions. When I picked up my car lol paperwork was explained. Excellent job.
Ann B.
Vehicle Make : Cadillac
The lady at the front desk is always a pleasure and so helpful. We always use river dale in schererville and will continue.
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