Dick Smith Body Shop

Thank you for working and getting the repairs on my car finished early. I appreciate this.

My car looked brand new... Thanks

I was very impressed with the up-to-date -progress report on the car repairs. This is an excellent way to keep your customers aware. I really feel that a good job will be performed even before I have actually seen the finished product.

Great job with great staff

Thank you

They did a great job

Great customer service

Everyone was very prefectural and help me with joy and one of the gentlemen wash my truck you need more people like him I will always come back

After getting home I realized that the bumper on the driver side has a 2" gap with the passager side ****" gap or less. Also there's other gaps in the front bumper that isn't supposed to be there. I'd figured anyone nowadays can find a front picture of a 2012 model vehicle to detail the gaps- it's all in the specs. The pinstripes aren't the correct pinstripes that came with the truck but was tried to pass off as such. Even to the point to match it on the non damaged side. **** to drive a 40k truck that any kid can see there's issues. Maybe can get 18k out of it if I choose to sell it. The bad thing is I had a rental car which wasn't the best and paid out of pocket for. Not satisfied with the quality of parts or work from a dealership that's supposed to claim they're a training center. Hopefully this issue will be corrected without more cost out of my pocket. Customer service was ok but honestly didn't feel he was truly connected with the order. As a professional that has worked with 3 major automotive manufacturers for several years if give my experience a 3. Only a 3 as the greeting out of a 10. Guess a mom a pop shop would've been a much better choice for my serivce.

My car does not drive right after a car alignment was done

The car looks wonderful, and still drives as smooth as it drove before my accident. I hope I don't run into any mechanical issues down the road, but it good to know I have a warranty and can have it fixed it any issues with the repairs. A

Out standing customer service

They repaired my car on time and the bumper looked good as new! Great job!

Slade & Edward are the best.

Great customer service. The work was great, and everyone went out of their way to make my experience a pleasant one. Thanks Edward, Slade, and Chris! (and also the gentleman who walked me to my car this afternoon. Sorry, but I forgot your name!)

Lee & team are always A! Sharon S

**** **** on Fernandina Road is awesome I always deal with slate he's so pleasant and I just met a new gentleman named Mr Edward was first name is at work he is just so bubbly and pleasant and they make a great team I have always had wonderful experiences here and I commend them and want them to keep up the good work

Excellent customer service. And great work.

The entire experience was very pleasant from the work that was done to the people that helped with the whole process. A special thanks to all that had a part correcting our car. Sincerely Carol T

Kept informed from day one until repairs were complete