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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 198 reviews 81%
4 star 31 reviews 13%
3 star 2 reviews 1%
2 star 2 reviews 1%
1 star 10 reviews 4%
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(All Vehicle Makes)
Janice P.
Vehicle Make : Toyota
5 out of 5
11/10/2017
The repair was done well, and I was kept aware of the progress in a timely manner. It made this experience much easier.
Andrea D.
Vehicle Make : Toyota
5 out of 5
11/9/2017
Excellent work
Angelo M.
Vehicle Make : Toyota
1 out of 5
11/9/2017
I was totally satisfied with my local Service King repair shop. I was not happy with the erroneous email from corporate headquarters. They told me that my car would not be ready until 11/13/2017. I picked it today instead.
Glenn C.
Vehicle Make : Nissan
5 out of 5
11/4/2017
You did a great job finished ahead of schedule the car was clean and look like it had just left the show room????
Annie B.
Vehicle Make : Nissan
3 out of 5
11/2/2017
Service king automatic update response system seem to be out of sync with the actual locations. Despite the minor inconvenience I am THOROUGHLY satisfied with the service done on my vehicle. I would highly recommend SERVICE KING COLLISION AND REPAIR.
Jeremy M.
Vehicle Make : Dodge
2 out of 5
10/30/2017
Having someone call with updates, not texting estimated pick up ****.5 weeks past expected timeframe for work to be done. Having better communication would have made this better.
Timothy B.
Vehicle Make : Ford
1 out of 5
10/30/2017
Very disappointed in how the employees treated me and others I seen walk through the front door. They had very little respect for me as a costumer. They didn't care what I had to say, and continued to walk off from me as I was still talking. Mainly the older man that handled my damage report in the beginning, and also presented my truck to me when they was done with the repairs. For the most part repairs look fine, but I had a lot of white dust, and grimy residue left on the inside and out of my truck. It was VERY dirty!!! Extremely disappointed!!!
Benjamin R.
Vehicle Make : Chevrolet
1 out of 5
10/24/2017
I will be bringing my car back because I'm not completely satisfied I have a couple of things to point out on the vehicle. I'm not sure why the maintenance didn't see it thanks
Beverly S.
Vehicle Make : Mercury
5 out of 5
10/11/2017
Everyone at Service King was very kind as well as professional. They kept me up to date on how repairs were going on my van. I was very pleased with the care they took of my van and the quickness in repairing it. I highly recommend Service King to anyone in need of body work.
Timothy E.
Vehicle Make : Nissan
5 out of 5
10/2/2017
I appreciate how quickly it was repaired. It looks like it was never damaged.
Lena R.
Vehicle Make : Chevrolet
5 out of 5
10/2/2017
Bill at your Newport location was awesome. His experience working with insurance companies and car repairs helped us tremendously. Our car was repaired quicker than expected. GREAT JOB SERVICE KING Lena R
Mark W.
Vehicle Make : Toyota
5 out of 5
9/30/2017
Work completed on time. Car looks great.
Gary H.
Vehicle Make : Honda
5 out of 5
9/29/2017
Awesome job, our car looks fantastic, 10 out of 10 stars, on time everything the manager said was correct. Will definitely refer people to your company! Thanks for doing a great job. Karen and Gary Higginbotham
Craig M.
Vehicle Make : Ford
5 out of 5
9/27/2017
No problems! Very happy with work and customer service! Scott was very helpful.
Ally T.
Vehicle Make : Honda
5 out of 5
9/24/2017
Great service! I would definitely use you all again
Albert P.
Vehicle Make : Honda
5 out of 5
9/23/2017
Scott and service king exceeded my expectations in the areas of customer service, communication regarding my repairs, and timeliness. My repairs looked as good as new and the process and professionalism were impeccable from the beginning and carried throughout.
Jack M.
Vehicle Make : Ford
5 out of 5
9/22/2017
Professional workmanship.
Eric C.
Vehicle Make : Subaru
1 out of 5
9/22/2017
Have just a few minor issues.
Alice S.
Vehicle Make : Chevrolet
5 out of 5
9/21/2017
The car looked great. Did a super job!
James M.
Vehicle Make : Hyundai
5 out of 5
9/21/2017
Excellent seevice and staff great work

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