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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 114 reviews 86%
4 star 11 reviews 8%
3 star 6 reviews 5%
2 star 1 reviews 1%
1 star 1 reviews 1%
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(All Vehicle Makes)
Mark W.
Vehicle Make : Dodge
5 out of 5
10/26/2017
Very helpful!! Excellent service!!
Robert F.
Vehicle Make : BMW
5 out of 5
10/20/2017
Great custom service, keeping me informed throughout the service was exceptional. The repair work was flawless, and I really felt at ease knowing your repair is full warranty. Thank you to all who were involved with my repair.... Blanca was very friendly, Jim went out of his way to accomadate and went that extra mile...... great job.... thank you.
Linda S.
Vehicle Make : Chevrolet
5 out of 5
10/12/2017
The entire process of getting the car repaired after the accident was made relatively painless. The car looks new. Thank you James and the entire crew.
Mary H.
Vehicle Make : Honda
5 out of 5
10/7/2017
Excellent service from friedly people
Jomer A.
Vehicle Make : Acura
5 out of 5
9/29/2017
Great work and great customer service
Charles M.
Vehicle Make : Hyundai
5 out of 5
9/27/2017
I loved what you did with my car.I recommend your business to everyone. Great job. You go above-mentioned and beyond. Thank you.
Miguel E.
Vehicle Make : Toyota
2 out of 5
9/22/2017
Wrong color on bumper , other than that, very happy and pleased . However I'm surprised that it got put on without someone realizing the shade oof the color is wrong , needs to be fixed.
Karina Leal.
Vehicle Make : Nissan
5 out of 5
9/21/2017
Everybody I had contact with at this shop, I received great customer service.
An Joe.
Vehicle Make : BMW
5 out of 5
9/21/2017
Car loooks great. Staff was fantastic to deal with. Great job to all the crew
Stanley H.
Vehicle Make : Toyota
3 out of 5
9/20/2017
Don't make promises you can't keep
Sun K.
Vehicle Make : Toyota
5 out of 5
9/14/2017
Mechanic did awesome job finding more damages to the car. Repairs were outstanding. Front Desk customer service was amazing. She notify me on phone early every time. Thank You!
Heidi S.
Vehicle Make : Toyota
5 out of 5
8/30/2017
Great customer service by techs and desk, car clean upon return, consistent updates.
Victor V.
Vehicle Make : Kia
5 out of 5
8/29/2017
Excellent work and great customer service! Thanks guys and Rachel! You will be missed!
Robin B.
Vehicle Make : Ford
4 out of 5
8/25/2017
Easy to work with, did a great job and was pleased with ease of communication and texting system. Kept me updated the whole time. Only thing that could be improved is that they have a call center that scheduled my inspection before repair and since they were not from the actual facility, they told me it would just be an inspection. When I got to fix auto they were ready to take my car but I wasn't aware it was an inspection and drop off. Only miss communication but doesn't effect my opinion of fix-it auto at all. Wanted to give feedback to fix it for future calls.
Brandi R.
Vehicle Make : Nissan
5 out of 5
8/24/2017
You guys did awesome. I picked up a new car. Thank you so much for being easy to work with and and taking the incentive to reach out to my insurance company. Super professional.
Ruben O.
Vehicle Make : Toyota
5 out of 5
8/21/2017
They did an excellent job on repairing/replacing my rear bumper and they even cleaned my car inside and out. The customer service was very good as well, Rachel was very helpful with all my questions. Thanks again! -Ruben-
Marco G.
Vehicle Make : Ford
3 out of 5
8/16/2017
Staff Was Very Nice And Helpful. Glad I Came Here
Denzel V.
Vehicle Make : Chevrolet
5 out of 5
8/16/2017
Fast , friendly , and looks good
Mariela F.
Vehicle Make : Honda
5 out of 5
8/16/2017
Everyone was polite, and professional, they made my family and I feel welcomed and I like the fact I got updates on how our beloved van was doing, thank you !
Donna J.
Vehicle Make : Nissan
3 out of 5
8/12/2017
So far I don't see or hear a problem I've only had the car back one day.

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