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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 284 reviews 81%
4 star 14 reviews 4%
3 star 14 reviews 4%
2 star 11 reviews 3%
1 star 27 reviews 8%
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(All Vehicle Makes)
Chester B.
Vehicle Make : Lexus
5 out of 5
10/15/2016
Job well done,that's
Rene C.
Vehicle Make : Mazda
3 out of 5
10/15/2016
I was not satisfied at all with the work at Chilton autobody. I had to come back two additional times because my car was not ready. They called me the first time to say my car was ready, and there was a drip in the paint. They called me the second time, and there was a small pit in the front fender. Finally on the third visit to Chilton, my car was ready.
John W.
Vehicle Make : Toyota
5 out of 5
10/14/2016
Appreciated the very professional service
Paul W.
Vehicle Make : Audi
3 out of 5
10/12/2016
Rear hatch doesn't work now. Working with Mike to fix it. Otherwise satisfied
Kathleen K.
Vehicle Make : BMW
5 out of 5
10/7/2016
Great service, thank you!
Jean S.
Vehicle Make : Lexus
5 out of 5
10/1/2016
From start to finish...with updated texts in the middle...so amazingly taken care of; this was an awesome experience! Tank u so much!
Jimmie J.
Vehicle Make : Toyota
1 out of 5
9/29/2016
Tailgate is crooked bumper not fixed can't get it sprayed until tailgate is fixed
****O.
Vehicle Make : Mini Cooper
5 out of 5
9/29/2016
Exceeded my expectations!
Joshua C.
Vehicle Make : Ford
5 out of 5
9/27/2016
Nice people, car looks good, good communication throughout service process
Carmen L.
Vehicle Make : Jeep
5 out of 5
9/24/2016
Michele at the front desk was amazing. Professional but caring at the same time. The work done on my car looks great. It took longer than expected but it wasn't too much of an issue. I felt well taken cared of.
Nalini S.
Vehicle Make : Toyota
5 out of 5
9/23/2016
It looks like new and pretty impressive the workmanship.
Amal M.
Vehicle Make : Toyota
1 out of 5
9/23/2016
Still some scratches on bumper and side left bumper is sticking out and flimsy will be bring my car back to address the situation.
Rosa H.
Vehicle Make : Nissan
5 out of 5
9/13/2016
Excelent !!
John A.
Vehicle Make : Ford
2 out of 5
9/11/2016
When I came in for the estimate in early August I was told it would take 3 to 4 days. I told Chilton's in advance I would drop it off on the 17th of August, which I did. It took more than three weeks to get the van back. The reasons given were there was no estimate until September 5th. Yet the Geico office is in the same building, and I was there when the initial estimate was made. I was also there for the discussion with Chilton reps when the estimate was done in August. The reason for the delay is totally unwarranted, and false. You guys just plain dropped the ****, and failed to do anything about it until you were pushed, leaving me without my vehicle, and no knowledge of when I would get it back. I cannot, in good conscience, recommend your company to anyone.
Jacqueline G.
Vehicle Make : Nissan
1 out of 5
9/10/2016
My car was not completely repaired when they called me for the pick up.
Kent F.
Vehicle Make : Lexus
1 out of 5
9/10/2016
I felt communication could be improved. My repair was delay 3 times with a person calling me
Joshua G.
Vehicle Make : Toyota
5 out of 5
9/2/2016
Everyone was very nice and helpful. Thank you.
Vernon W.
Vehicle Make : Nissan
5 out of 5
9/1/2016
Wow great job on my Nissan frontier 2013
Ruth F.
Vehicle Make : Honda
5 out of 5
8/31/2016
Excellent customer service.
James C.
Vehicle Make : Toyota
5 out of 5
8/28/2016
Happy

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