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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 284 reviews 81%
4 star 14 reviews 4%
3 star 14 reviews 4%
2 star 11 reviews 3%
1 star 27 reviews 8%
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(All Vehicle Makes)
Chloe R.
Vehicle Make : Honda
5 out of 5
8/12/2017
Great customer service!
Rebecca C.
Vehicle Make : Subaru
3 out of 5
8/11/2017
I like the way the outside of my car looks. I was disappointed that the interior of my car was not clean. I was also disappointed that I had to initiate all of the communication, even though I was sent a text message that stated I would be recieving text updates on the progress of my car. I enjoyed everyone I interfaced with. You have a great staff.
Tosha S.
Vehicle Make : Toyota
5 out of 5
8/8/2017
You folks are really terrific. From Suzie at the office to the guys that fixed the car to the incredible help with Enterprise and Erika I could. Or have had a better experience. Every step of the way you were super professional but also prompt and friendly. If I had to go Thru the trouble of a small accident at the least you made it as painless as possible! Thank you. Fantastic spot.
Andrew P.
Vehicle Make : Honda
1 out of 5
8/5/2017
Headlight is not flush with the hood.
Joseph A.
Vehicle Make : Toyota
5 out of 5
8/5/2017
Everyone was very helpful and wonderful to deal with. Your online messages were a little confusing about timing of completion.
Charlynne T.
Vehicle Make : Toyota
5 out of 5
8/5/2017
Stacey was friendly & efficient. There was no waiting around.
Arthenia H.
Vehicle Make : Hyundai
5 out of 5
8/5/2017
You were fantastic! I felt like you appreciated my business. That is rare these days.
Andras H.
Vehicle Make : Jeep
5 out of 5
8/2/2017
Suzee is the best!
Meskerem G.
Vehicle Make : Toyota
5 out of 5
8/2/2017
The stuff are very nice freindly. My car repaired fast i am very happy and satisfied. Keep up a good job . Thank you
Susan P.
Vehicle Make : Mercedes
5 out of 5
7/26/2017
Very satisfied with the process and everyone I dealt with with Geico.
Gemilyn B.
Vehicle Make : Subaru
5 out of 5
7/20/2017
Special thanks to Suzy for accommodating and coordinating the pick up of my car.
Cheryl A.
Vehicle Make : Honda
5 out of 5
7/19/2017
Mark was great- emails and text messaging kept me informed????????
Ken W.
Vehicle Make : Hyundai
5 out of 5
7/15/2017
Great service and follow up!
Deborah G.
Vehicle Make : Honda
4 out of 5
7/13/2017
Car looks great. Took a bit longer than originally projected. I do wonder what happened to some of my butterfly decorations that were inside the car. Some are missing.
Nathan G.
Vehicle Make : Ford
1 out of 5
7/13/2017
Their communication was horrible. My car was completed a week late. When I called for status, the phone would go to voice mail and they would not call back. When I arrived to pick up my car, the clerk would not acknowledge that I was standing there and waiting for help. It was a very frustrating experience.
John K.
Vehicle Make : Nissan
5 out of 5
6/27/2017
As always, Chilton delivered my car back in tip-top shape. Really appreciate the updates along the way and the ease of the Geico experience right there at the shop. Would certainly recommend Chilton for any body work.
Michele I.
Vehicle Make : Ford
5 out of 5
6/27/2017
Perfection with experience people.
Tiffanie M.
Vehicle Make : Dodge
1 out of 5
6/24/2017
I'm having to bring back my truck. The bed of my truck was not tightened down and is bouncing and banging all over the place.
Leana Z.
Vehicle Make : Subaru
3 out of 5
6/22/2017
Everything was great, I just wasn't expecting it to take 20 days for the repair to get done - I was originally told 8, and I'm not sure what the delay was.
Ernesto G.
Vehicle Make : Toyota
5 out of 5
6/21/2017
Good job

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