Luma M.
Vehicle Make : Honda
The customer service here is exceptional. Roderick and David returned my calls and answered my questions in a prompt and friendly manner. They went out of their way to accommodate me at every step in the process. It was a real pleasure dealing with this shop.
Carlos H.
Vehicle Make : Audi
My car looked like new when I picked it up. The staff at Pacific Ave were very skilled and knowledgeable and most courteous throughout the process.
Jennifer D.
Vehicle Make : Toyota
Working with Chilton was the best experience I have ever had with a body shop. Not only was everyone friendly, the detail paid to customer service and communication is something you don't find at many places. I plan to recommend Chilton to anyone in the Bay area. Thank you!
William H.
Vehicle Make : Honda
this is the best customer service I have EVER experienced with any business anywhere! Constant communication and I never have to wonder where we are in the process of my auto body repair. I will refer business to you - ongoing.
-m
Sonya S.
Vehicle Make : BMW
I had the best experience with Chilton Auto and I will be referring Chilton to all of my friends. Roderick was so accommodating and even took the time to pick me up and drop me off when my car was ready. Thank you for such great service!
Hung L.
Vehicle Make : Mercedes
Thank you for doing good job and great customer service
Nan M.
Vehicle Make : Toyota
Your service people are responsive and very polite. We would return for service in the future.
Nan M
Ahmed H.
Vehicle Make : Lexus
Nothing thank y'all for fixing my car.
Bernadette D.
Vehicle Make : Nissan
Excellent service.
Wesley B.
Vehicle Make : Volkswagen
Super happy with the service. Roderick was really thorough and went above and beyond to help with the repair for a reasonable price and set great expectations for timeframe. I really couldn't be happier. 5 stars!
Walter Woody.
Vehicle Make : Volkswagen
I appreciate the pride all the workers took in accomplishing a quality job. The car looks brand new.
Lyndsay V.
Vehicle Make : Jeep
I am so happy Witt my service. Everyone was very professional, kept me informed, and also made me feel they were really working with me. Rodrick was wonderful and if I have to have any additional work done on my car I will bring it back.
Nicole R.
Vehicle Make : BMW
My car looks beautiful! You did a fabulous job and went above and beyond in detailing my car, returning the rental car, and assuming the extra expense on the rental car. I am super happy and feel like I'm driving a brand new car again! I am definitely going to tell anyone who needs bodywork done to their car about Chilton. Thanks so much for the fabulous work.
Christopher F.
Vehicle Make : Subaru
Not sure if the error was from my insurance company or Chilton, but there was very poor communication and the repairs took way too long. I probably will not be coming to Chilton again.
Peter C.
Vehicle Make : Toyota
Alex was very helpful and came through with every commitment he laid out when I came by for the estimate. Great customer service, speedy repair, and good sense of integrity at this shop.
Terry G.
Vehicle Make : Hyundai
Very friendly and my car looks great. I will tell all my friends and family about you and if I ever need work in my car I will bring it to you. Thank you so much.
Maria D.
Vehicle Make : Subaru
Their customer service is excellent. I was informed of all the options and advantages and disadvantages of all those options. I was updated on what the progress of the repair was and the questions I had was answered in a timely manner! Thank you, very much!
Noah G.
Vehicle Make : Infiniti
Easy drop-off procedure. Was frequently called and emailed about the status of my repair service. Friendly and a quick turnaround time. Great overall experience
Brian S.
Vehicle Make : BMW
Rodrick was a real professional with his interaction with my repairs. Updating and advising me of what going on. Even taking me to rental car location when the rental company was too busy to send someone
William H.
Vehicle Make : Chevrolet
Top notch would not hesitate to recommend
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