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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 459 reviews 78%
4 star 93 reviews 16%
3 star 11 reviews 2%
2 star 10 reviews 2%
1 star 16 reviews 3%
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(All Vehicle Makes)
Ryan H.
Vehicle Make : Chevrolet
3 out of 5
6/27/2014
Great service. Even helped me replace my aftermarket taillights. But they didn't explain anything and my old taillights didn't have a hyper flash. These new ones do. They didn't let me know nor did they try AND fix it.
**** W.
Vehicle Make : Lexus
5 out of 5
6/8/2014
John McCain and supporting staff took good care of me. Always keeping me informed, updated on any changes and repairing my car before the estimated time of completion. Excellent service all around. I would highly recommend Fix Auto to others.
James B.
Vehicle Make : Toyota
4 out of 5
5/24/2014
Incredible customer service! John was exceptional in the repairs, Service, and communication! Having John at the helm allowed me to stay Relaxed during the repair process as he continued to provide daily updates. I will be recommending Fix auto to friends and family! Thank you !
Kit G.
Vehicle Make : Nissan
5 out of 5
5/2/2014
Awesome. Professional. Friendly. Thank you very much. My car looks spectacular!
Lillian B.
Vehicle Make : Scion
4 out of 5
4/19/2014
I believe the Fix Auto Team did exactly as they have been trained, to give excellent customer service. I think the kink came from the State Farm Insurance company, in offering a feature that couldn't be accommodated.
Francis P.
Vehicle Make : Subaru
5 out of 5
4/10/2014
I would recommend your company I was completely satisfied
Connie H.
Vehicle Make : Chrysler
5 out of 5
3/27/2014
Our daughter was the first to have a car repaired with Fix Auto Santee and was very satisfied. We now have had two cars repaired and we are very satisfied. We find the staff extremely helpful, very professional and the work is perfect. Thank You for serving Santee.
Charles M.
Vehicle Make : Nissan
3 out of 5
3/20/2014
The texts were confusing & contradictory.
Jon W.
Vehicle Make : Volkswagen
5 out of 5
3/15/2014
Very informative of what was going on with my car. Great staff. Would highly recommend to friends and family.
Charles S.
Vehicle Make : Hyundai
5 out of 5
2/13/2014
Great service excellent job and affordable
Melissa B.
Vehicle Make : Mazda
5 out of 5
2/6/2014
Louie Vasquez (USAA) was extremely helpful and knowledgeable.
Brady L.
Vehicle Make : Honda
5 out of 5
1/31/2014
Quick and very easy. Thank you!
Janet N.
Vehicle Make : Ford
5 out of 5
1/21/2014
Good job.
Cheryl F.
Vehicle Make : Chrysler
5 out of 5
1/18/2014
Fast and professional!
Eleonor V.
Vehicle Make : Nissan
5 out of 5
1/12/2014
Had a few issues but brought my car back and Louie made it right! Thanks for taking good care of my car!
Robert J.
Vehicle Make : BMW
5 out of 5
12/20/2013
The representative that helped me was very helpful, and was able to answer all of my questions confidently and professionally. Your team far exceeded all of my expectations.
Bobby S.
Vehicle Make : Honda
5 out of 5
12/20/2013
We were so impressed by the way our repair job was handled. We couldn't have been treated any nicer. From the moment we waked in and even our phone calls before we got there, we knew your goal was to get us up and running as quickly as possible. You called Enterprise for our rental car and kept us up to date on how repairs were going. We left our car on Tues evening and it was ready Wed evening. Amazing! We hope we don't have any more accidents, but if we ever need body shop work, we will come to you and we are passing the word to family and friends.
Peter F.
Vehicle Make : Honda
5 out of 5
12/12/2013
I was so happy to get in my car and realalize how clean it was! It hasn't been this clean in forever! My car is like a brand new car! I absolutely love it! Thank you Tucker! You are a wonderful person and an awesome representative of fix it! The pleasure was all ours.
Pamela B.
Vehicle Make : Lexus
5 out of 5
12/12/2013
AWESOME, thanks for all the updates and completing early. You were all great and my car looks new!!
John Z.
Vehicle Make : Dodge
5 out of 5
11/22/2013
I would never use anyone else ! Thank you for Alex Doria!! And everyone involved with the process!

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