Hana E.
Vehicle Make : Pontiac
Big Daddy's Collision has excellent customer service, and speedy and precise repair work. The paint job is phenomenal and I felt like I was completely informed during the entire process with all my concerns answered to utmost satisfaction. Furthermore, I did not expect a cleaned interior, so returning to discover that it had been from top to bottom completely blew me away. I'm amazed by the service and dedication. I would recommend this place to anyone! Thank you so much.
Don R.
Vehicle Make : Chevrolet
Great work!!! Fast and reasonable.
Wade M.
Vehicle Make : Dodge
They rock great up date texting keeping me informed
Mark C.
Vehicle Make : Dodge
Car beautiful, very satisfied with outcome.
Blenda H.
Vehicle Make : Cadillac
Everything was great. Just seem the text sent could not seem to make up it's mind when my car would be ready. Thank you.
Jan C.
Vehicle Make : Nissan
The logo on my XTERRA fell off the next day and I will have to return to have it put back on. The lady up front was very nice to me but the guys (after calling me to tell me it was ready) seemed only interested in leaving for the day. Didn't ask me if all was well or anything.
Shelby R.
Vehicle Make : Mercedes
Fantastic, as always! Sad that we have to use you so often...but you always fix our oops, as good as new. In this case my baby was only a week old- thanks for making her shine again!!
Mike H.
Vehicle Make : Volvo
Isaac did a great job with customer service!
Whitney M.
Vehicle Make : Honda
I will call in the morning. Major problem. Car is totally dead.
Victoria L.
Vehicle Make : Chevrolet
It all started out great with you guys. Your worker was very polite and helpful. He was able to get additional repairs approved from my insurance company that they did not include in an initial estimate. I was really happy that my car was being repaired and that I was kept in the loop as to how it was going thru text messages. It all fell apart the day I went to pick up my vehicle. My vehicle needed the passenger side doors repaired and they were but when I picked up my car the doors would not lock and unlock. I was told by the manager it was a minor thing and that I would be receiving a call to bring my car back in for about an hour to get that fixed. You guys had my car for 2 weeks why that was repaired during that time I do not know. As I left home which I live 2 block away I noticed a sound but I dismissed it thinking it was coming from a motorcycle that had just passed me. I did not drive my vehicle again until that night. As I was driving I could hear the noise again. When I got home I asked my husband to take a look under the hood cause I was sure something was rattling inside. As he opened my hood he noticed the lever to my hood was broken. I know 100% it was working a few days prior to my accident when I took it in to the tle center in Walmart to have my headlight replaced. Walmart was not able to replace my headlight because it required taking apart my car to get to the headlight which they are not authorized to do. On the other hand you guys did me the favor and replaced it for me but did not put the car back together correctly and something under the hood was rattling making that sound. My husband called you guys and we took my car in again for the 2nd time to get that fixed and also the lever on my hood which my husband had to argue with the manager for. The manager tried to blame wear and tear on a vehicle but I actually have video proof that the lever was working properly. Although you guys did fix everything that was still wrong with my car after I picked it up I was still a little disappointed. Now a couple of weeks later I hadn't rolled down the windows to my car and for the first time this weekend I tried to roll down the back passenger window and to my surprise it did not go down! Overall I did not have a good experience with Big Daddy's and I will not be returning or referring anybody. I do appreciate you guys fixing every little detail but I was hoping I would pick up my car and never have to go back. Thanks
Cindy W.
Vehicle Make : Nissan
Thanks for doing a great job. It was done in a timely manner.
Scott B.
Vehicle Make : Volkswagen
Bad headlight that had condensation in it! You have ordered a replacement! Once that has been completed and installed then I will be completely satisfied
Ashley E.
Vehicle Make : Nissan
Thank you for getting my car fixed and getting it done so fast. I was pleasently surprised to get it back the next day. This is my third experience with Big Daddy's and all have been great!!
G B.
Vehicle Make : Nissan
I wanted to thank the folks for a reliable and speedy repair. I will definitely tell my friends. Thank once again.
John C.
Vehicle Make : GMC
Efficient, courteous & Professional
Larry B.
Vehicle Make : Cadillac
Good service at reasonable price
Julie S.
Vehicle Make : Volkswagen
Thank you!
Tamara F.
Vehicle Make : Toyota
Jerry worked very hard to keep me from having to pay anything out of pocket but still did a great job of repairing my car! I appreciated him calling me for any updates and changes in the plan. The text messages that were sent with updates on completion time were also very helpful! I will definitely recommend Big Daddy's to others!
Stuart J.
Vehicle Make : Volvo
Friendly. Shuttle van was a great help.
Adjusted repair as it proceeded.
Brock was a good communicator.
Angelica Y.
Vehicle Make : Toyota
The work was done very quickly. The people are very nice and helpful I am very happy with the results.
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