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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 64 reviews 77%
4 star 11 reviews 13%
3 star 2 reviews 2%
2 star 4 reviews 5%
1 star 2 reviews 2%
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(All Vehicle Makes)
Dave D.
Vehicle Make : Toyota
5 out of 5
10/1/2016
Excellent service. Lance was great. Should be able to return rental at the collision shop though. Thank tou
Jonese D.
Vehicle Make : Toyota
1 out of 5
9/15/2016
I arrived at noon on saturday to pick up my car. I told both the repairman and the receptionist that i was going go pick up my car that day. I didnt get any call to say that they were leaving early. It was my mothers birthday and i planned on taking her out for lunch that day. The sales manager tried to help by calling the guy in charge of the shop. It took two hours for him to even get in touch with him. The only positive part of this experience is that i got my car back. Highly dissatisfied with customer service.
Marsha V.
Vehicle Make : Toyota
5 out of 5
8/15/2016
None needed. Everything went well for me!
Brooke B.
Vehicle Make : Toyota
5 out of 5
8/14/2016
Everyone was very nice and let me know what they did to the car and kept me updated on the car while it was in the shop. I'm 100% satisfied thanks for the great experience
Eunice O.
Vehicle Make : Toyota
5 out of 5
7/28/2016
Just the best.
Linda H.
Vehicle Make : Toyota
5 out of 5
7/22/2016
Outstanding customer service. Repair was completed as soon as they received AAA approval. We are very happy with Toyota and would recommend this collision center.
Wandric A.
Vehicle Make : Toyota
5 out of 5
7/10/2016
We were very well taken care of. Car looked like new. Jim was very professional and at the same time, really nice. Would highly recommend your business. THANKS!
Jack R.
Vehicle Make : Toyota
5 out of 5
6/29/2016
Good experience with the entire process. (Although I hope I don't have to visit for repairs again:)
Jennifer F.
Vehicle Make : Toyota
5 out of 5
6/29/2016
Lance was very helpful
Chelsea M.
Vehicle Make : Scion
5 out of 5
6/12/2016
Very friendly and do a great job!
Joanne B.
Vehicle Make : Toyota
5 out of 5
6/1/2016
The best part of my experience with your company was James, my consultant. He kept me informed, was personable and professional. I would recommend Foldom lake Toyota collision to anyone who asks. These days, customer service seems like an empty phrase, but James makes the phrase have meaning. Jo Anne Breese By the way, I have never given anyone this praise.
Louise B.
Vehicle Make : Toyota
5 out of 5
5/29/2016
Jimmy did a very nice job. Thank you.
Marilee S.
Vehicle Make : Toyota
5 out of 5
5/20/2016
Rick (manager) was extremely helpful coordinating with my insurance company and taking me to Hertz to rent a car. Lance headed up the excellent repairs and answered all of our questions when we picked the car up. Rick and Lance kept in touch. I appreciate Toyota used all new parts in the repair work. Excellent job! Thank you.
Richard B.
Vehicle Make : Toyota
4 out of 5
5/14/2016
Lance Wright was my service adviser.He under promised and over delivered. I asked for the vehicle to be done in time for my daughters graduation and to my surprise he delivered.Outstanding communication skills and a perfect repair. Thank you
Amelita C.
Vehicle Make : Toyota
5 out of 5
5/13/2016
Excellent service starting from the staff who greets you at the door ,the repair team .We were very happy with the results.
Brian C.
Vehicle Make : Toyota
4 out of 5
5/6/2016
They did a great job. They were able to reuse parts which saved me money, and still made my truck look good. I would definitely recommend this place to anyone of my friends that own Toyotas.
Matt H.
Vehicle Make : Toyota
5 out of 5
5/1/2016
Nice to get text message updates throughout repair process. Repairs were done greatly.
Bryan W.
Vehicle Make : Toyota
5 out of 5
4/22/2016
Very satisfied
Amporn B.
Vehicle Make : Toyota
5 out of 5
4/19/2016
Good job,well done.
Samir A.
Vehicle Make : Toyota
5 out of 5
4/2/2016
Quality repair, friendly people, professional advise

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