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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 515 reviews 83%
4 star 59 reviews 10%
3 star 10 reviews 2%
2 star 21 reviews 3%
1 star 14 reviews 2%
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(All Vehicle Makes)
Martha A.
Vehicle Make : Lexus
5 out of 5
8/3/2016
Thanks
David L.
Vehicle Make : Mazda
2 out of 5
7/21/2016
The timeframe required to effect repairs was very inaccurately estimated. We were initially told 3 days. I believe it ended up taking 2 weeks. I understand that there can be surprises, but this is a large variance. With that said, the quality of the work seems very good.
Brian R.
Vehicle Make : Nissan
5 out of 5
7/16/2016
Job well done. Would use this place again.
John &.
Vehicle Make : Honda
5 out of 5
7/12/2016
Thanks so much! The van looks great again. I will try not to wreck it hence forth. Haha. Also, HUGE thanks on detailing the inside. As a busy mom of two kids under 4, I can't even begin to say how awesome that was.
Richard B.
Vehicle Make : Mercedes
5 out of 5
7/11/2016
Service overseen by Ron excellent, exceeding expectations. Work was top-notch and he even covered extra cost on rental car due to repair delay. I have had three great expetiences at D & V, all through Ron. My customer satisfaction on a scale of **** to 10, 10 being the highest, is 10. I would recommend D & V highly and am glad to be a reference. Rich Blewitt
Cassandra E.
Vehicle Make : Chevrolet
5 out of 5
7/10/2016
Not our first experience with D&V and, as always, everyone was terrific. I appreciate the team's flexibility and communication. We will continue to bring our vehicles and D&V and refer our friends. Thanks!
Robert "bob".
Vehicle Make : Land Rover
5 out of 5
7/1/2016
Great job again!
Brian M.
Vehicle Make : Ford
5 out of 5
7/1/2016
Good job. Thanks
Adam M.
Vehicle Make : Mitsubishi
1 out of 5
6/27/2016
it took too long to get my car back. my hatck back lid got chipped and my weather strip gouged
Timothy L.
Vehicle Make : Nissan
5 out of 5
6/26/2016
Mike gave a very comprehensive overview of what to expect through out the repair. I was very pleased with the process and results were like new again. Hopefully I never have to come back but definitely would if I suffer another accident. Tim
Robert C.
Vehicle Make : Audi
5 out of 5
6/24/2016
Very friendly staff. Kept us up to date. Great job cleaning car. Definetly will recommend.
David W.
Vehicle Make : Chevrolet
5 out of 5
6/11/2016
Work was great. Can't tell there was ever any damage previously.
Patricia K.
Vehicle Make : Chevrolet
5 out of 5
6/10/2016
The Corvette looks as good as new! Great job and it was even done earlier than expected. Thanks!
Robert W.
Vehicle Make : Nissan
3 out of 5
6/9/2016
The repair is fine, just really wish you guys could have picked me up and dropped me off at Dulles after I dropped off and picked up my car. I chose your shop based on its proximity to Dulles and had the repair done while I was traveling to minimize the hassle. A courtesy shuttle would have saved me a lot of time and hassle. I asked both times (to and from), and was refused both times. It's only 5 minutes away but you made me hassle with taxis. My Yelp review will be fair, the repair was professionally done, the car was delivered when promised, but my experience shows customers just can't count on a courtesy shuttle to and from the shop.
Elmer H.
Vehicle Make : Audi
3 out of 5
6/6/2016
Repair work was extremely high quality, however, since receiving the car back, the "windshield wiper defective" alarm usually sounds within five minutes of starting the vehicle. Didn't do this previously.
Romain M.
Vehicle Make : Volkswagen
5 out of 5
6/6/2016
Everything was great, from the service advisor to the quality of the work performed
Joe M.
Vehicle Make : Toyota
5 out of 5
6/6/2016
You guys always do a fantastic and professional job. Thanks again.
Judy B.
Vehicle Make : Honda
5 out of 5
6/6/2016
Wonderful people! I am very happy with the quality of the repairs.
Aldo B.
Vehicle Make : Maserati
5 out of 5
6/4/2016
Job well done.
Dennis M.
Vehicle Make : Acura
5 out of 5
6/4/2016
Well done as always!

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