Service King North Aurora

I am very satisfied with the job that was done on my car

Great customer service my car was repaired in a fairly good amount of time. I was always kept updated thruout the service which was very convinient for me to find out the status of my car. Thank you for your service.

Brian Harrington is a credit to your company. Because of my experience with Service King in general and Brian in particular, I would not hesitate to use SK again and will recommend SK to friends and family needing repairs to their automobiles. Thank you. George P

Steven Gates was very helpful and knowledgeable when writing the estimate. Tom is the tech who did the work on my car and it looks phenomenal! Can't even tell where the damage was! Very pleased. I will most definitely recommend Service King and this location. Thanks!

Everything was great! Good friendly professional people. Great communication constantly throughout the process. And the car looks great.

Kind and efficient staff!

I was kept informed at every phase of the repair. Edgar explained everything so I could understand. The entire shop personnel that I delt with was caring informative and made an unpleasant experience bearable. Thanks

The Job was done right as I expected two thumbs way up, and a trophy for excellence well deserved. I thank you again

I was very pleased for the updates on text message. Never had to guess what was happening.

None

I called and scheduled my 1st appt. on 12/28/16. When i brought car in i explained i did not have rental coverage. I was told they could pre order the part (i even offerred my CC and was told no problem.) It needed a front bumper. When i brought the car in, on ****/23/17 I was treated like I had not ever been there before. No estamite could be found, I had not been entered into the system. As soon as my info was entered I received multiple text msgs from two different numbers. The 1st one stating I had an appt. coming up on the 23rd... it was the 23rd. Definately a computer / humas miscommunication. I was told by the service mngr (guy with clip board, seemed in charge of customer/shop interaction) that my bumper had not been ordered, and he had no estamite, then found something and assurred me the repair would be completed by ****/25/17, ****/26 at the latest. I continued to get texts from automated system stating repair was on schedule for 2/****/17. I called and was told to disregard the "Problematic" text msgs. This continued to the point of being told by text the car was 74% completed when in fact i had already been cintacted by the shop to say it was done. I was also unable to get them to stop calling ****-****-xxxx- deceased, number is being disconnected. The car looks good, i just need to make sure the brackets are a tight fit. Respectfully, Doug King

Staff was pleasant and informative. Thanks for making this such an easy experience!

Yo late

Thanks for the great work and frequent updates!

The staff at the North Aurora location could not have been more helpful or friendly. They were great. I also loved getting updates about my car via text.

The repear was fast and perfect,employes were so polite all the times,thanks.

Great communication, consistent updates, finished early and excellent workmanship.

Great job and great cust. service thanks again

Thank You For Your professionalism and Courtesy. Very Happy With The Workmanship. On My Truck. Lexi Is an Amazing Girl That Greeted Me With Grace and Perfect Hospitality. She Is an Asset to The Font Office. Thank You So Much For Everything, I will Reccomend your Shop To All My Family And Friends.

My car looked great and I was very excited to see they also cleaned out the inside as well.