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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 179 reviews 90%
4 star 12 reviews 6%
3 star 2 reviews 1%
2 star 2 reviews 1%
1 star 4 reviews 2%
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(All Vehicle Makes)
Margie A.
Vehicle Make : Toyota
4 out of 5
1/10/2018
My car looks brand new. They even did additional work and didn't charge me. Plus my car was ready earlier than expected. They worked on my car in 2016 and the work then was great too. Everyone was so nice and helpful. I definitely recommend this body shop.
**** G.
Vehicle Make : BMW
5 out of 5
1/3/2018
Very goo customer service by Jon Semerdjian. Your commitment to keeping me informed via phone and email throughout the process was great. Very good overall experience.
Susan R.
Vehicle Make : Lexus
4 out of 5
12/29/2017
Felt like Jon cared about my car and making sure it was repaired to the best of his ability to get it back to the original condition.
Linda M.
Vehicle Make : Nissan
5 out of 5
12/21/2017
My repair was done a day early which made my life so much easier. Jon was great and the car looks great.
Diana L.
Vehicle Make : Toyota
5 out of 5
12/18/2017
Jon was great. Very smooth process. Thank you
Avru T.
Vehicle Make : Toyota
5 out of 5
12/17/2017
Excellent service!
Mardo A.
Vehicle Make : Toyota
5 out of 5
12/8/2017
Great customer service!
Lili L.
Vehicle Make : Toyota
5 out of 5
12/5/2017
excellent service
Heather B.
Vehicle Make : Dodge
1 out of 5
11/20/2017
We had to take the truck to another shop to remove the tank, which cost us $400 out of pocket... and the window fell out of the back when Steve was driving. WE had to find a shop to come and repair ( You werent willing to do the calls for us) and we had to pay out of pocket. I STILL have NOT been reimbursed for this. I will never come to your shop for a repair again!
Efren G.
Vehicle Make : Toyota
5 out of 5
11/18/2017
Our service advisor was both friendly and knowledgeable
Joseph S.
Vehicle Make : Lexus
5 out of 5
11/12/2017
Jon was very helpful. Kept me up to date on the progress of the repair to my car.
**** R.
Vehicle Make : Toyota
5 out of 5
10/6/2017
Jon Semerdjian made the entire experience outstanding - from my initial call where he was reassuring, to keeping me updated on a daily basis, to the presentation of my finished repair job. He is an exceptional service employee. It really shows that he enjoys his job and helping his customers.
Judith C.
Vehicle Make : Mazda
5 out of 5
10/6/2017
All the people are great but especially Jon
Steven T.
Vehicle Make : Lexus
5 out of 5
9/25/2017
John was absolutely AMAZING!!!
Jenik K.
Vehicle Make : Mercedes
5 out of 5
9/15/2017
Thank you , Toyota N Hollywood you guys did great job I really appreciated . I would recommend Toyota N Hollywood to my friends & family members.
Carol K.
Vehicle Make : Acura
5 out of 5
8/27/2017
Jon Semerdjian was so incredible to deal with -- he was always available to answer questions -- ALWAYS called with updates. He was such a pleasure to deal with. Everyone I had dealings with were so helpful and kind
Kendra C.
Vehicle Make : Toyota
5 out of 5
8/24/2017
Friendly staff. Excellent service!
Rachel R.
Vehicle Make : Toyota
5 out of 5
8/21/2017
John was great- super helpful, explained everything well and got my car done early!
Kenneth W.
Vehicle Make : Toyota
5 out of 5
8/21/2017
John was great
Brenda M.
Vehicle Make : Toyota
5 out of 5
8/21/2017
They was so helpful!! Exelet service

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