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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 137 reviews 80%
4 star 23 reviews 13%
3 star 1 reviews 1%
2 star 2 reviews 1%
1 star 9 reviews 5%
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(All Vehicle Makes)
Terry T.
Vehicle Make : Ford
3 out of 5
12/29/2017
They didn’t order a part they needed when they made their original buy for parts so it caused delays and required me to wait longer for my truck to be fixed.
Brian L.
Vehicle Make : GMC
5 out of 5
12/27/2017
You all did a great job on my truck , A + service
Michelle G.
Vehicle Make : Toyota
5 out of 5
12/27/2017
Great communication of the status of the car and customer service
Paul J.
Vehicle Make : Chevrolet
1 out of 5
12/24/2017
I was frustrated with the final pickup process. It was incredibly inconvenient, nit finished when we were told and then told to pickup any hour before close and had other plans that had to be shuffled to accomodate the shop. Not somewhere I will recommend.
James G.
Vehicle Make : Chrysler
5 out of 5
12/22/2017
Service King did an amazing job fixing my van. I was more impressed by my Service Representative Georgia. She was extremely friendly and answered all my questions. She did an amazing job at representing Service King. She kept me updated about my repairs and exceeded all expectations.
Jeffrey K.
Vehicle Make : Toyota
5 out of 5
12/21/2017
Very pleased with the total process. Informed timely, work is great, and the staff was professional. Thanks. Jeff.
Krista K.
Vehicle Make : Nissan
5 out of 5
12/19/2017
We give Georgia at the Bentonville location a 10! Incredible service!
Maggie N.
Vehicle Make : Jeep
5 out of 5
12/9/2017
Excellent customer service and great care. Will recommend to friends and family.
Sam B.
Vehicle Make : Chevrolet
4 out of 5
12/9/2017
My vehicle looks great - like new on the side that was repaired. Georgia in the office went the extra mile for me. She waited a few minutes after close so I could pick up my car when I was running late.
Mickey G.
Vehicle Make : Nissan
5 out of 5
12/5/2017
Will def be back! Excellent customer service! Very nice people! My truck looked excellent to! Thank y’all so much
Patricia M.
Vehicle Make : Tesla
2 out of 5
12/2/2017
The representatives were attentive and courteous but, it took the specialists 17 days to determine they were not certified to do the repairs. That’s about ten days too long.
Robert T.
Vehicle Make : Jeep
5 out of 5
11/30/2017
A very professional approach and excellent work. I would rank everything a 10 out of 10. Regards Lee
David V.
Vehicle Make : Acura
5 out of 5
11/29/2017
Thanks. Georgia was a pleasure to work with.
Karen H.
Vehicle Make : Toyota
5 out of 5
11/22/2017
The customer service was a refreshing change. Everyone I encountered was friendly and professional. You show respect to your customers. Thank you.
Matt B.
Vehicle Make : Ford
5 out of 5
11/18/2017
Everyone along the way was very helpful and courteous.
Ines S.
Vehicle Make : Honda
5 out of 5
11/16/2017
Chris was great at keeping me informed of the progress and my car looks great!
Drew W.
Vehicle Make : Nissan
4 out of 5
11/15/2017
While I only encountered two associates, Georgia ****and the receptionist, both really made the experience painless. The quote was easy and they worked with me on every aspect of the process. I really appreciate the work that was completed. My car received a much needed facelift. I’ve been to plenty of places that do not detail the vehicle but that wasn’t the case here. I also greatly appreciated the information packet so that I could be informed of not only what took place but the things to do to ensure the quality of work.
Jeffrey L.
Vehicle Make : Toyota
5 out of 5
11/14/2017
Thank you
Amy O.
Vehicle Make : Jeep
5 out of 5
11/11/2017
Experience was top notch! Chris was great and provided excellent service. Absolutely love the real time text messages to keep me updated on my repairs.
Ana S.
Vehicle Make : Nissan
5 out of 5
11/11/2017
I appreciate everything you guys did. You guys made sure to keep me updated with the progress and made me feel at home with your kindness. Thank you for everything.

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