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Body Shop Review Summary

5 star 137 reviews 80%
4 star 23 reviews 13%
3 star 1 reviews 1%
2 star 2 reviews 1%
1 star 9 reviews 5%
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(All Vehicle Makes)
James K.
Vehicle Make : Ford
5 out of 5
10/19/2016
Friendly, throughough and most importantly accurate in time and costing. Job well done!
Rebecca M.
Vehicle Make : Hyundai
5 out of 5
10/1/2016
I love that the car was repaired quickly and that updates were provided on the completion date. My insurance company eSurance recommended you, and I'm glad they did. Matt and Chris were pleasant and professions. We may come back for a paint job for our other car.
Pedro M.
Vehicle Make : GMC
5 out of 5
9/28/2016
Thanks for everything
Linda M.
Vehicle Make : Toyota
4 out of 5
9/24/2016
Chris is the best service manager I've ever worked with! Such a GREAT experience! The body work and red paint job was flawless! ???
Jennifer D.
Vehicle Make : Hyundai
5 out of 5
9/23/2016
Thanks so much for the great service will definitely recommend you to friends.
Sheila W.
Vehicle Make : Chevrolet
5 out of 5
9/17/2016
They kept me updated on the progress of my vehicle while it was being repaired. The team is nice, friendly, and willing to answer any questions you may have. I'm so happy to have my car back. Thank you so very much for getting my baby back on her wheels.
Christopher C.
Vehicle Make : Hyundai
4 out of 5
8/25/2016
Everyone I worked with was very clear about what was happening at each step of the process and offered updates along the way. Everyone I spoke with was helpful and friendly and eager to accommodate. I didn't get to meet the people who actually performed the work on the car, but they did an excellent job, and somehow my car even looked better than it did before the accident! The trustworthy and kind folks at Service King in both bentonville and Fayetteville, Arkansas really helped make what would usually be an unpleasant and confusing circumstance much easier and pleasant than I ever thought would be possible!
Satya P.
Vehicle Make : Honda
5 out of 5
7/20/2016
I am very much happy with service. If I come across any one who is looking for service I would highly recommend your service. Thanks
Jose E.
Vehicle Make : Chevrolet
5 out of 5
7/2/2016
The team aré very friendly and the service is best Crish gave me good attention.
Bill C.
Vehicle Make : BMW
4 out of 5
6/30/2016
My wife and I are very impressed with your new facility in Bentonville. More importantly, we are impressed with the team you have in place - Chris and Matt. They are both sharp and very professional, and provided excellent customer service. I was given updates on the status of my vehicle on a timely basis. When I arrived to get my car I was shocked at how clean the car was -- much cleaner than when I pick up my car at the local BMW dealership after it has been serviced. Rest assured we will be recommending Service King to our friends and acquaintances.
Lisa R.
Vehicle Make : Ford
5 out of 5
6/25/2016
Great customer service!!!!
James A.
Vehicle Make : Ford
2 out of 5
6/22/2016
I was told my car was at the facility and I drive 32 miles to retrieve my personal belongings from my vehicle and when I arrived they said my car was no longer there. So I waited until Monday and went to IAA where my car was supposed to be and they said it never arrived. So today I had to drive back to Bentonville another 32 miles to get my personal property. Everyone was really nice and professional my biggest complaint would be why aren't things tracked and inventoried. I think it is an opportunity for improvement.

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