Gale G.
Vehicle Make : Nissan
everyone was very nice and friendly. Did a wonderful job repairing my car. Very professional explained all of the repairs that were done on my car and ensured I was satisfied with the job done. Thank you
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Raul S.
Vehicle Make : Nissan
Excellent and professional job
Roberto E.
Vehicle Make : Toyota
Fantastic job????????
Claudio L.
Vehicle Make : Honda
Very good job in everydody is genteleman
Stephen M.
Vehicle Make : Land Rover
Everyone Jen was courteous, friendly and professional. I feel confident in the repair and would use Gotham for my future needs.
Dominic F.
Vehicle Make : Audi
Very satisfied with all aspects of the service
Mohamed Z.
Vehicle Make : Volvo
Best ever service that I have seen
Jason E.
Vehicle Make : Toyota
Awesome. Beyond Awesome. Thank You.
John G.
Vehicle Make : Toyota
Nice work. Appreciate the communication over the long haul that we waited around for parts. Thanks!
Bharat L.
Vehicle Make : Infiniti
Good job and respond on time satisfaction work great.
Dante E.
Vehicle Make : Nissan
You guys did a beautiful job with my car and I wanna thank you guys for everything
Klevis P.
Vehicle Make : Toyota
The actual repair was very well done. Fit and finish were perfect. The gentleman I communicated with, Jim, was very amicable, well spoken, and helpful with his explanations. So overall, my experience was very pleasant. I do have a few minor criticisms however:
****. I have Toyota issued wheel locks on all four of my wheels. The locking lugnut for the rear right tire where the repairs took place was missing, and nothing had been put in its place. I drove around with four lugnits all day until I finally discovered this in my driveway once parked. No big deal, will substitute it with a regular one for now, but it would have been nice to have all four wheel locks as I did when I dropped the car off.
2. While the car had been buffed and shined exteriorly, a light surface scratch had appeared on the front driver door which was not there before. Again, I put some scratch doctor on it, buffed it out best I could, not losing sleep over that either.
3. A blob of paint/wax has been left on the rear driver side door. It seems like overspray during the time in the painting booth. Visible to naked eye, esp in sunlight. Whatever, things happen, not losing sleep on this either.
4. Interior. A vacum would have been nice, to get rid of the specs of metal/sealant/miscellaneous stuff from the repair process, but then again, it's a body shop, not a car wash, so I can't really say much on this one.
So, overall a very pleasant experience. They did a nice job, and were nice people. The above minor gripes are not reflective in any way of their level of workmanship, which seems excellent. They are more reflective of a busy high-volume operation where sometimes little things like this happen. And I am a pretty understanding guy, so I did not feel the need to go back and complain like some others would. Just glad the damage was fixed and was fixed very well. Would return again to them.
Elizabeth M.
Vehicle Make : Nissan
Well run establishment
Dmitry D.
Vehicle Make : Subaru
Did a remarkable job!
John P.
Vehicle Make : Lexus
Entire team at Gotham City Collision was professional, courteous, and considerate. Repairs were completed in a timely manner - and earlier than projected. In addition to work for which contracted, Gotham professionals addressed superficial scratches on my vehicle and did an excellent detail cleaning both for exterior and interior. I would highly recommend Gotham City Collision anytime.
Orit G.
Vehicle Make : Mazda
Excellent job!
Frank S.
Vehicle Make : Toyota
Excellent work done on my car
Gregorio V.
Vehicle Make : Toyota
Good
**** D.
Vehicle Make : Chevrolet
Extremely satisfied.... Thank you very much..
Misael F.
Vehicle Make : Hyundai
I will satisfy the way the employees at Gotham city treated Me with all the questions I had on the vehicleand I was in and out fast it didn't take long timing was good too thank you
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