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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 177 reviews 78%
4 star 39 reviews 17%
3 star 2 reviews 1%
2 star 2 reviews 1%
1 star 7 reviews 3%
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(All Vehicle Makes)
David B.
Vehicle Make : Toyota
5 out of 5
4/27/2018
Awesome
Alexis D.
Vehicle Make : Ford
5 out of 5
4/26/2018
It looks great!!
Carla W.
Vehicle Make : Hyundai
5 out of 5
4/17/2018
I appreciate the daily update texts- the finished product looks great. Thank you!
Halle P.
Vehicle Make : Volvo
5 out of 5
4/17/2018
I appreciate all the time and effort that was put into fixing my vehicle. Everything was done with precision and excellence. I appreciated the updates every day or so to let me know when my vehicle would be complete.
Brenda B.
Vehicle Make : Chevrolet
5 out of 5
4/14/2018
Super service, professional interaction and very personal attention from everyone. Mr. Will was perfect from start to finish and Ms. Candy was as well. My compliments to both! The other team members contributed wonderfully as well.
Josiah B.
Vehicle Make : GMC
5 out of 5
4/11/2018
Personable and friendly service. Outstanding communication. Quality work.
Stephanie G.
Vehicle Make : Toyota
4 out of 5
3/31/2018
Thank you guys for a great experience. It’s never easy giving your car over for a week, but you made it so much less of a pain! I appreciated the text updates & sweet Will for detailing my car. I will recommend Auto Craft in the future.
Diane M.
Vehicle Make : Kia
5 out of 5
3/31/2018
Very happy with everything
Bill J.
Vehicle Make : Lexus
5 out of 5
3/28/2018
They were very professional and did what they said they would do. Very pleased with the quality of work. My car looks new again.
Melonie M.
Vehicle Make : Toyota
5 out of 5
3/24/2018
My experience with Auto Craft was excellent!! Everyone was so friendly, polite, and professional...they kept me updated almost every day so I never felt forgotten...the repairs on my car are perfect!! I highly recommend Auto Craft Collision Center!!
Nancy D.
Vehicle Make : Jeep
5 out of 5
3/23/2018
All the staff is so helpful. Thank you so much
Tina M.
Vehicle Make : Ford
5 out of 5
3/22/2018
I was treated very nicely ! Time to complete repairs were fair and they did a knockout job!
Richard L.
Vehicle Make : Hyundai
5 out of 5
3/22/2018
My car looks great, and I was pleasantly surprised and delighted that you all not only repaired my car, but you guys also cleaned it....inside and out! Thank you!!
Darius A.
Vehicle Make : Mitsubishi
5 out of 5
3/22/2018
I’m extremely satisfied with the job the team did for me.
Judith S.
Vehicle Make : Toyota
5 out of 5
3/17/2018
Everything was done well and on time. Thanks
Melissa E.
Vehicle Make : Jeep
5 out of 5
3/16/2018
I had excellent service and was kept informed and updated through the entire process. Thank you so much for everything and my car looks great!!
Patricia P.
Vehicle Make : Toyota
5 out of 5
3/10/2018
Excellent service!!
Kenneth W.
Vehicle Make : Toyota
1 out of 5
3/9/2018
The entire experience has been fantastic until the day I picked up the truck. Some parts to the back bumper were the wrong part and forgotten, I did remind them, the back of the back seat has not been mounted, I did not know until the screws started making a rattling sound in the back plastic compartment. The head liner fell down, I realized it had not been secured. I realized later, the wheel well has not been mounted back to the bumper, I found out after driving over 50 mph and heard the flapping noise. The problem is I already turned on the rental car and now cannot drive the truck until all the screws, plastic fasteners and pieces have been replaced. I called your facility at noon, the adjuster was at lunch and would call me back when he returned from lunch, I called again at 2:54 pm and told he was with a customer and would call me back later. I am now not happy! The overall experience has been great, I hate things had to get so bad in the end product.
Rodney S.
Vehicle Make : Kia
5 out of 5
3/9/2018
Great friendly staff, frequent updates, and great work
Tiffany B.
Vehicle Make : Dodge
5 out of 5
3/3/2018
They did a great job. My Dodge looks brand new Again! Thank you!

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