Khoda O.
Vehicle Make : Kia
I should emphasize that there are great, nice and very polite employees working at front counter.
But there is a major problem with your shop's quality control, communications between different shop managers/mechanics and front people which causes in different/contradictory phone calls/messages and texts sending to me which were just plain confusing and misleading.
Just an example, after driving out of lot, had to drive back because someonen in shop (mechanic!) forgot to "reset the car's program"and it was showing problem with the hood which there was none.
I had received text/phone message 2 hours earlier stating that the car is ready!
Andrew L.
Vehicle Make : Honda
I am extremely satisfied with the service provided by Fix - the quality of auto body repair, the customer service, the updated, and the shuttle service were all top notch.
The one complaint I have is the fact that my pickup date was scheduled to be a day earlier than when I actually got it. Obviously, things happen, but a more timely update during that crucial time would improve the experience.
Overall, very happy with my choice of Fix and they lived up to my high expectations!
Jose A.
Vehicle Make : Nissan
Great job tank you
Christopher P.
Vehicle Make : Chevrolet
Front desk all the girls that i talked to were very professional and very helpful. Thank you girls.
Steven D.
Vehicle Make : Lexus
Vanessa is the best !
Very helpful and informative.
Jacob K.
Vehicle Make : Honda
Fantastic and fast job! Was kept in the loop the entire time. Staff was amazing!!!
Jose M.
Vehicle Make : Dodge
The car looked great loved the new stripes the costumer service women we're all very nice and kind very helpful and great all through the process and the mechanics did an awesome job .
Delia G.
Vehicle Make : Chevrolet
Thank you for all the updates and quick repair. The ladies in the office and gentlemen that looked at our vehicle were very nice.
Christina W.
Vehicle Make : Lexus
The team at Fix Auto Anaheim are the best especially Cameron, Vanessa, and Jess. The level of professionalism, courtesy, and knowledge is something I have not seen at an establishment in quite some time. I was quite impressed. I have already recommended this place to a friend of mine. I also hardly ever take the time to do surveys unless it's for a bad experience. So for me to take to the time to complete this positive one says a lot. Thank you again Fix Auto Anaheim for taking such good care of my car!
Ashley H.
Vehicle Make : Hyundai
All of the lady's at the front desk were very kind and helpful and also understood how I felt about what happened to my car and were also patient with me when I was waiting for the insurance company to get a hold of me about getting my car fixed. I would definitely go here again if I ever needed to again. Thank you all for the help and fixing my car along with keeping me informed about the progress on my vehicle
Joshua P.
Vehicle Make : Chevrolet
Vanessa was a fantastic customer representative and the repair team did a fantastic job!
Andri B.
Vehicle Make : Toyota
I was very impressed with the courtesy and professionalism of the employees, and the quality of the work to my car. Everything was done exactly as promised. :)
Susanne R.
Vehicle Make : Honda
I am very, very happy with the fix auto experience. I have used Macco/One Day Paint in the past and you guys were much better. Excellent job. 10 stars for all the staff.
Jennifer H.
Vehicle Make : Acura
Great job! Friendly and informative staff
Michael A.
Vehicle Make : Honda
Thank you for a job well done and making it happen really quick
Jennifer S.
Vehicle Make : Toyota
Your entire staff is awesome! Great work!!
Denise M.
Vehicle Make : GMC
I haven't picked up my truck yet. Why am I getting all these text messages saying that I have and asking me if I'm satisfied? Fix Auto Anaheim still has my truck. I will let you know after I pick it up.
Linda H.
Vehicle Make : Toyota
I was completely satisfied with Fix Auto's work. Everyone is very professional
and Bob Is always so couteous and friendly and works with you. He does what he says he's going to do and then some.
The gals in the front office are very thorough, so friendly and cheerful.
This is my second experience with Fix Auto and I will always trust them with my car. I've also recommended them to my friends.
Abigail V.
Vehicle Make : Lexus
Everything was done in a timely matter. Excellent communication with the progress on my car. Repair and paint job made it look like the car wasn't even in an accident. Corri and Cameron were very nice and welcoming. 20/10 satisfaction
Maria J.
Vehicle Make : Honda
Everyone was very nice from start to end. I liked how I was updated by text messaging.
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