Abra Auto Body Repair of America - Hopkins

This is the 2nd time I've used your facility and I was impressed with the professional and caring staff who made sure I was satisfied. Great job!

The team kept me informed of the work being done and were beyond pleasant in all my interactions. While I hope I don't need their services again, I'd use them in a heartbeat

Great service, professional, friendly staff.

My front bumper did not have a license bracket even though the statement submitted to my insurance listed one. I had to go purchase one to be able to have valid plates on my van

Excellent job. Peggy M

Only one thing: I, Carol, brought in the car, described the repairs, got the estimate, etc. and paid the bill. All your correspondence is addressed to Robert, my husband. What the ....? The service was awesome.

Our customer service agent - Paul Fitterer was very helpful

I was extremely impressed with the professionalism and high level of customer service exhibited by the staff. I will be recommending ABRA to folks with autobody needs. Thank you!

Excellent service would recommend them to anyone, they went above and beyond for service. Paul was great to work with. Thanks

Great job, and I enjoyed my experience at Abra. When my vehicle was finished, it felt like I was driving a brand new car! Very clean, and smelled great. You should be proud of your service. The email updates were a nice idea, but they didn't really provide quality information. It was more generic messages that said something like "your car is being worked on and is in great hands"; while that is nice it didn't really provide me with useful information. And while this is mostly on Hertz, I wasn't pleased with my car rental experience. My repair was at 8:00 am, and I showed up about 15 minutes early. Hertz got there a little after 8, and I had to ride with them all the way back near the Ridgedale area to get my rental. I ended up not getting to work until after 9:00. Again, I view this solely as Hert'z problem but it was really the only part of my experience I wasn't satisfied with. Keep up the good work and I will be keeping Abra in mind for any future auto-body needs! Thank you! -Andy

Thanks, the car looks great and staff was very helpful. Thanks again for the efficient and well done service Leann G

Easy no hassle process

Good communication!

Hopkins Abra always goes above and beyond. They treat you as family not just a customer. I would never go anywhere else to have my car repaired. I'm treated with respect as well add my car. Thank you Joan Paul and Jeff as well as the unnamed people who do such a fantastic job!

Paul was very helpful and customer friendly

Had the bad luck to have 2 cars in 3 weeks there. Had the good luck to have Paul Fitterer on both. Great service and results!

The car looked amazing! People were nice! Definitely recommending this repair shop to others!

very nice local people to work with

great job looks brand new, and very friendly.

Despite The Email Updates, My Car Was Never Fixed By Abra.