Service King Pontiac North

Prompt service and great communication.

Great team! Great communication throughout the process gave me confidence that my Ford Fusion would be repaired on time and without issue.

Over many years this is probably my fourth or fifth car (previously Automatic. Never a complaint! Norman T

Personnel at Service King were very courteous and professional. The technician was quite thorough in accessing the damage and needed repair work. My Honda now appears that no damage was ever done to the vehicle. Thanks so much for your valuable help!

Well done. Car looks great, body work as well as clean both outside and inside. Very professional staff addressed my questions, mainly involving understanding timelines in connection with repair work, receipt of insurance check and acceptable timetable for reclaiming the repaired vehicle. Thanks Service King!

It was a perfectly done job! Thank you so much

Thank you, everything is good. You did a great job.

Friendly service that delivered on their promises and did a great job at a fair price. Thanks!

Great team of people took excellent care of me. Chris **** and Mike McCully were extremely knowledgeable and worked with me to ensure I got the best parts and all repairs were done quickly and professionally. I would always recommend them and keep bringing vehicles to them. They are an elite group of people who do outstanding work and truly put the customer first. Thanks again for being so terrific to work with.

Very nice job and fast quick service. I would recommended to others.

Ms C Cole said you are good... you did great!!

The crew was awesome. Went to great lengths to make sure I was taken care of with my repair. Car came back looking better than it did from the new car lot, and they assured me if I had any issues with this repair or anything in the future to give them a call. Service and price were top notch.

Christopher was awesome. He explained everything in detail before & after services were done. The repairs were perfect. I also appreciate the guys cleaned the interior & exterior of my vehicle.

Having used Autometric in the past, I knew the service I was getting would be good. Just received my car back today and it looks great. They even full detail cleaned the insides which were a complete disaster. The customer support and updates they gave me throughout the time of service was top notch!

Everything was good. My vehicle looks good, the repair was done in a timely fashion. I'm completely satisfied.

Excellent work!

Pleased the Chris fulfilled his commitment to Deliver on time

It was dark when we picked up the vehicle but it appears everything is in order. The text communication was great as I am not often available for phone calls. Proactive in its format too.

The car was not properly inspected during estimate, hood of vehicle should have been opened. The light estimating seemed intentional to capture the vehicle at the shop then build up repairs - of course led to an extra week without vehicle. The front desk gal was either not present, eating or texting each of 4 times I visited. I was assured my rental car was arranged at drop off, it was not. The day after drop off I received a call from another Enterprise store 20 miles away wondering why I had not picked up my scheduled rental ? I had to call for update on vehicle not being ready as promised and I confirmed that "nothing" was due from me - after double checking this was confirmed. Upon pick up I received a written "explanation of Charges" which clearly stated "zero deductible" and "zero customer pay" but I was then told I could not leave until I paid 100. The discrepancy was blamed on my insurance company (who they don't "work with"?) the insurance adjuster(??) and finally my insurance agent (????). Obviously, there was never any coverage issue or issue with anything or anyone at my insurance company - just the false **** from Service King. I NEVER would have had substantial work done there if Service King had been up front about 100 and not been willing to waive the very small portion of the work.

Car look like new.I like that you guys keep texting me about the all processes going out whith my car.thank you