DEV Mode
Branch: master
Body Shop

Real Reviews From Verified Customers

Martin S.
Vehicle Make : Chevrolet
2 out of 5
8/26/2016
Service was friendly and attentive but Ryan missed several parts in estimate which resulted in a proposed 3100 repair versus the 1900 estimate; over a 50% increase compared to what was expected. To his credit, he was responsive and worked with me to reduce final cost to 2700 by eliminating some non essential parts.
Mark H.
Vehicle Make : Cadillac
5 out of 5
8/18/2016
Nicely done,thanks a ton.
Roy N.
Vehicle Make : Buick
4 out of 5
8/18/2016
The team answered all my questions and provided the service promised. However, I did not appreciate the computer generated messages which were really not updates, and they often came at a time when it was inconvenient for me to look at my phone (driving).
Carol W.
Vehicle Make : Buick
5 out of 5
8/12/2016
Updates per email was appreciated.
Cindy R.
Vehicle Make : Chrysler
4 out of 5
8/12/2016
Great staff couldn't be more satisfied
Frank L.
Vehicle Make : Ford
4 out of 5
8/10/2016
Dan took. Care of us at the Troy location. Dan is a true professional He got me the truck exactly as planned. The repair and paint is flawless. Thanks for taking the pain out of a bad situation. You guys are the best shop in town by far.
Barbara K.
Vehicle Make : Pontiac
5 out of 5
8/10/2016
You all made my nightmare into an easy experience! The kindness from drop off to pick up was so appreciated. All of the updates were amazing and even made me smile. Thank you so much for all your hard work!
Michael F.
Vehicle Make : Jeep
2 out of 5
8/10/2016
Final customer service - feedback from rep was a disaster. Missed my windshield replacement request; then showed finished product with a broken windshield when John R glass is house ??? I reminded and "oh yeah, let's take care of it with new visit "- Not engaged. Days passed without feedback. Staff always eating. Really?? Poor quality of clear coat, a "surprise" to staff who thinks he looked it over. When calling - Manager had no clue. Twice. Same no clue attitude at pick up. Whoever set up the transition staff from autometeic should be fired. Look up corporate culture and quality please, and restart. Absolutely under whelmed. PS - past customer of auto metric for several cars. Not any more.
Rosemary D.
Vehicle Make : Chevrolet
4 out of 5
8/9/2016
The shop did a great repair job on my rear end ofy Malibu! Thank u! And I appreciated them cleaning the inside also and leaving the plastic on the clean floor mat. I dislike cleaning the mats of all cars for some reason. Keep up the good work!
John S.
Vehicle Make : Toyota
5 out of 5
8/4/2016
Everyone was very professional and great
Bradley C.
Vehicle Make : Mercury
5 out of 5
8/3/2016
You did a beautiful job in my car ! Mark was so helpful and kept me updated. I definately would recommend you to others.
Lindsay C.
Vehicle Make : Pontiac
5 out of 5
8/3/2016
Job was done quicker than anticipated. Very fine quality job as well
Amandarandy B.
Vehicle Make : Ford
4 out of 5
8/2/2016
I liked all of the updates on the car. It was fixed properly and cleaved very nice when u picked it up.
Sylvia H.
Vehicle Make : Chrysler
3 out of 5
7/30/2016
Although completion took around three weeks as duplicate parts and broken parts were repeatedly being sent to service King by the dealership I am thoroughly happy with the completed work on my car Thank you
Kathleen W.
Vehicle Make : Ford
2 out of 5
7/30/2016
Took too long to fix - 3weeks otherwise customer service and updates were very good.
Jack H.
Vehicle Make : GMC
5 out of 5
7/29/2016
Great job, thanks to Ryan
John S.
Vehicle Make : Volkswagen
4 out of 5
7/29/2016
Dan was very attentive, gave me choices, and got he job done quickly.
Ramin S.
Vehicle Make : Toyota
5 out of 5
7/29/2016
Fast and easy. Thank you
Pat H.
Vehicle Make : GMC
5 out of 5
7/28/2016
Fantastic customer service and follow up. I'll recommend to any and all that u know in the Troy area that need collision service Thanks!!
Maria G.
Vehicle Make : GMC
1 out of 5
7/28/2016
Some issues with paint chips, finishing and paint leak

Loading...

Body Shop Address
Body Shop Hours
Body Shop Directions
Body Shop Review
Body Shop Appointment
Body Shop Article
Body Shop Specials
Body Shop Photos
Body Shop Videos
Body Shop About
Body Shop Contact
Body Shop Cs Thanks
Body Shop Apt Thanks
Body Shop How It Works
Body Shop Listen
Body Shop Review Sort
Body Shop Certifications