Abra Auto Body Repair of America - Aurora

Job looks good. Appreciated the speedy service and updates. Thank you.

Five stars :) you took excellent car of me and my car

I was very pleased and impressed by everyone that assisted me along the way. Susan, Jonathan and Tyler, all were very personable, helpful and customer oriented. Jonathan took very good care of me. Keeping me informed on the status of my repair. What struck me the most were the details of customer care. I asked Jonathan if you all had a shuttle service. He said just a moment, and Susan got in the phone and said she would come pick me up. I didn't think she was your shuttle service but she was willing to help me out. I was touched. As it turned out, a sweet young man Tyler, came to pick me up. Jonathan made sure everything we talked about when I dropped off my car, was taken care of upon it's return. When I was finished with my payment, he overheard me ask about buffing my headlights and he jumped in and realized that had not been taken care of...and he took care of it right away! I appreciated everyone's attentiveness, going that extra mile (literally), and that my vehicle was washed inside and out! I would not hesitate to recommend ABRA! Not often does one walk away with a smile and think "that was awesome". But I did! Thank you, all! Marianne

Easy and friendly interaction; got a person each time I called, wasn't put on hold or disconnected. Plenty of status reports via text messages and voicemails. Fast turnaround. They detailed my car inside! Many thanks to Rochelle and Lane.

Staff was both very professional and approachable. The repair was meticulous, and Lane kept me apprised of progress regularly.

Everyone was very friendly, communication of status was great with phone and text updates. Car looks good! Timeframe for repairs was shorter than expected...much appreciated.

Getting updates during the time that our auto was with your shop kept us in the loop for repairs being done, those new items that came up during this time, and all related activities to the work your shop was doing for us. We appreciate Jonathan's time and efforts to take care of our needs.

Very nice people:)

Great communication. Very professional.

The work was done quickly. The staff was friendly and professional. My car looked way better when it was returned to me.

Jackie was very informative and key me in the loop through the whole process. Accidents are a painful process, but Jackie made me worry about one less thing. Very professional group of people. Thank you for all the hard work and information. It is appreciated.

Very satisfied with your work

Customer service manager Jonathan Ramos was so helpful it was great service

Our car was finished and ready to go way before we expected it to be ready, obviously very happy about that!!!

My advisor, Johnny, really did a fantastic job. He was thoughtful and walked me through the details. I appreciated how he and his team went above and beyond to exceed my expectations.

Abra did a wonderful job of repairing my vehicle. They even cleaned and washed my vehicle before I picked it up. I am very happy with the work performed on my vehicle. I will bring my vehicle back to Abra if ever in an accident again.

Process was painless and everyone @ the Aurora location was very nice.

Keep up the great work!! I'll never take my car anywhere else!!

Good communication of status of the repair.

I am very pleased with the service on my car today will recommend your company to anyone I know! Thank you again for the great service! I a very, very happy!