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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 629 reviews 80%
4 star 103 reviews 13%
3 star 13 reviews 2%
2 star 18 reviews 2%
1 star 22 reviews 3%
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(All Vehicle Makes)
Kwok T.
Vehicle Make : Lexus
5 out of 5
3/22/2017
Good follow up
Shih-jiun Irene.
Vehicle Make : Acura
4 out of 5
3/22/2017
Arthur is wonderful
Maureen C.
Vehicle Make : Honda
4 out of 5
3/19/2017
From my first contact with Art and Zack at Fix Auto Irvine I knew my car was in good hands. Zack was very happy thorough when explaining the needed repairs and cost. When I dropped off my car, Art did a great job of explaining the repair process step-by-step. I was informed each time my car moved to a new repair phase and it was completed by the estimated date. When I picked up my car, Art went over the areas of my car that had been repaired. You could tell he took pride in delivering a great looking finished product. I think it looks better than it did before it was even hit. I would recommend Fix Auto Irvine to anyone looking to get auto body work done.
Fung Man.
Vehicle Make : Lexus
4 out of 5
3/16/2017
Customer experience is very satisfied. 10 point.
Elliot S.
Vehicle Make : Lexus
5 out of 5
3/15/2017
Great service, great repair job. A class act all around!
Kwang S.
Vehicle Make : Kia
4 out of 5
3/14/2017
Art is a great guy!
Ashley W.
Vehicle Make : Mitsubishi
5 out of 5
3/11/2017
Great service and very detailed
Andrew Q.
Vehicle Make : Mazda
4 out of 5
3/11/2017
Everyone who assisted me was very polite and helpful with regard to my repairs. In terms of the quality of the repairs, I feel like a portion of my car is brand new again, and sort of wish the whole body would have been damaged! Everything from the paint job to reassembly is perfect. Thanks for the amazing work!
Kaan K.
Vehicle Make : Lexus
4 out of 5
3/9/2017
Deanna was the rep who helped me. Pure professional. No cheesy sales BS. Just a professional.
Martha E.
Vehicle Make : Scion
5 out of 5
3/8/2017
Thank you guys for fixing my car, service for fix auto it was awesome I'm so happy how you guys care about me and my Vehicle thank you so much and appreciate you service !!!
Kelli W.
Vehicle Make : Honda
5 out of 5
3/7/2017
Communication was excellent Service excellent I will use your service again
Monica M.
Vehicle Make : Nissan
5 out of 5
3/5/2017
Amazing staff, great customer service! Thank you Deanna and Alberto for making this experience easier than it seemed!
Christopher L.
Vehicle Make : Honda
4 out of 5
3/2/2017
Your team did an excellent job on the car. It looks great! Only feedback that I would probably add is maybe updating the notes more frequently? Sometimes I would get multiple texts or calls from different people to give me the exact same update. All in all, still excellent service and was very impressed with everyone, just probably don't need to be told the same thing 4 times in one day.
Bih S.
Vehicle Make : Honda
5 out of 5
2/25/2017
Art has been very helpful and patient. I am happy with the repair work!!
Kenneth K.
Vehicle Make : Chevrolet
5 out of 5
2/24/2017
Everything was done as promised and on schedule.
Lori W.
Vehicle Make : Jaguar
4 out of 5
2/23/2017
From start to finish I was so pleased.Attentive, Professional, courteous are just a few words to describe. They delivered on their promise and kept me well informed throughout the process.
Alon G.
Vehicle Make : Volvo
5 out of 5
2/18/2017
I had a wonderful experience - both Zach and Art were very helpful
Jason R.
Vehicle Make : Acura
5 out of 5
2/15/2017
The service was fast, friendly, and professional. Deanna took care of everything from the moment I dropped my car off to the moment I picked it up. The best part was keeping me in the loop along the way. I always knew what was going on with my car and never had to ask. The quality of the work done on my vehicle was like new. Kudos to ownership.
Jorna W.
Vehicle Make : Mercedes
2 out of 5
2/14/2017
Very bad experience overall. Repair is not on schedule. Quality of the repair is bad. You can tell the color is off. Steering wheel alignment is off too.
Timothy S.
Vehicle Make : Honda
5 out of 5
2/14/2017
The work done was excellent and the staff who kept me informed of the progress of repairs as well as the young woman at the front desk were helpful and friendly.

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