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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 287 reviews 85%
4 star 30 reviews 9%
3 star 1 reviews 0%
2 star 12 reviews 4%
1 star 7 reviews 2%
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(All Vehicle Makes)
Maricruz J.
Vehicle Make : Chevrolet
5 out of 5
1/29/2013
I was just amazed how easy the process was from dropping off my truck and picking it up. Thank you for such a fast and great customer service fix auto team has.
Chanda V.
Vehicle Make : Toyota
5 out of 5
1/26/2013
I was really happy with the outcome of my car. Great job to every one that was involved in fixing my car. It looks brand new. Staff in the office were friendly, very helpfull, knowledgeable and excellent customer service. Even my weird questions were answered with a smile and great office etiquette. Up to my expectations. If a place can make me feel like i've known them for years and make me leave with a smile, then it deserve a five star and two thumbs up. I highly recommend this place.
Diane C.
Vehicle Make : Honda
5 out of 5
1/25/2013
It was a problem-free experience working with you. My car actually looks better than it did before the accident. Thanks for everything.
Luis G.
Vehicle Make : Infiniti
5 out of 5
1/23/2013
I was very impressed with the factory quality finish and look on the car- also appreciated the waxing and polish. Thanks for cleaning the inside too. Definitely coming back for touch ups etc
Paul I.
Vehicle Make : Nissan
2 out of 5
1/9/2013
I was very dissatisfied. The left exhaust pipe was dangling not mounted to the body. The trunk left side was higher than the right. Emblems were missing. Mud flaps missing.I left the car and notified my insurance company. Poor workmanship. You had the car for 3 weeks and still wasn't ready.
Marina N.
Vehicle Make : Dodge
2 out of 5
12/13/2012
Didn't repair what was reported
Michael M.
Vehicle Make : Honda
2 out of 5
12/8/2012
Wow you guys rock.
Rose V.
Vehicle Make : Scion
5 out of 5
12/4/2012
Great job, car delivered on time and as promised. Thanks!
Pairote C.
Vehicle Make : Mercedes
2 out of 5
11/15/2012
Wonderful group of people there.I feel very comfortable as soon as I entered the room
Bill M.
Vehicle Make : Infiniti
2 out of 5
11/10/2012
There is a gray substance on the edge of the panel that was repaired.
Candy W.
Vehicle Make : Toyota
5 out of 5
11/9/2012
The staf was excellent!
John S.
Vehicle Make : Nissan
5 out of 5
11/8/2012
It's the best auto body shop I've ever been to Keep up the good work I will recommend a family and friends also Very impressed thank you much John S
Alma C.
Vehicle Make : Honda
5 out of 5
11/7/2012
I loved that I didnt have to sit, worry and wonder about my car..the updates made me feel at peace..also the help with the rental...I couldn't have had my car fixed any other way...the staff so great very friendly
Eric O.
Vehicle Make : Honda
5 out of 5
10/31/2012
Yes i was excited to see the results amd was very happy with the final result.
Randi M.
Vehicle Make : Nissan
5 out of 5
10/27/2012
Job Well Done!!! Car was ready in 2 days and completely unexpected. Made my day!!!
Susan M.
Vehicle Make : Jeep
5 out of 5
10/16/2012
The entire staff, especially Liz, were very kind, helpful and did a great job of keeping us posted on the progress of the repairs.
Connie A.
Vehicle Make : Honda
5 out of 5
10/6/2012
Superb customer service skills. I was very happy with my experience with Fix Auto Montclair.

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