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Real Reviews From Verified Customers

John N.
Vehicle Make : Ford
5 out of 5
1/7/2017
The overall customer service that i recieved at fix Auto was amazingly outstanding. This goes frombthe very first encounter with vivian briseno.i think you guys have the best employee.i always believe in the first impression and that is to say vivian was very explicitly professional and went far and beyound to explain details in a very friendly approach.give her our grattitute.you guys rock.
Jesse S.
Vehicle Make : BMW
5 out of 5
1/6/2017
Courtesy and timely feedback always. Repairs done quickly. Thank you.
Andrew R.
Vehicle Make : Honda
5 out of 5
12/31/2016
Outstanding workmanship the company showed a great amount of empathy for my situation if the need arises I'll definitely use your company again
Anibal J.
Vehicle Make : Toyota
5 out of 5
12/17/2016
Fix Auto Ontario has one of the best services ever...
Jayce W.
Vehicle Make : Lexus
5 out of 5
12/17/2016
I was surprised and pleased that the job was done as quickly as it was. The customer service was exemplary. I will highly recommend you to othrrs.
Lansheng C.
Vehicle Make : Toyota
5 out of 5
12/15/2016
great
Adrian R.
Vehicle Make : Nissan
5 out of 5
12/13/2016
The quality of customer service is one of the best I've ever experienced. Jeannie and Vivian did an excellent job of explaining the job scope and notifying me on the status of my vehicle repairs throughout the whole process.
Gardenia V.
Vehicle Make : Honda
5 out of 5
12/10/2016
Vivian offers great customer service.
John A.
Vehicle Make : Toyota
3 out of 5
12/10/2016
The word speller that you use isn't very good or the person sending the updates doesn't check to see if the messages are correctly spelled and make sense,
Steve B.
Vehicle Make : Honda
5 out of 5
12/10/2016
Great service!
Tao L.
Vehicle Make : Honda
5 out of 5
12/1/2016
Employees are helpful and the general manager Steve Grech has excellent problem solvi.ng skills.
Donna F.
Vehicle Make : Nissan
5 out of 5
11/26/2016
Fix Auto is a great company, and everyone is so helpful. I will cerainy recommend this company to anyone who asks.
Kim M.
Vehicle Make : Honda
4 out of 5
11/24/2016
I appreciate everyone's immediate attention from the moment I arrived. Sal was very kind in making sure my car looked perfect for me and offered to clean any spots I saw. I can't remember the other gentlemens name (sorry) but he was very helpful and concerned that I was satisfied and even helped me with showing me where the code is for my radio. Vivian was always keeping me informed of the progress of my car the whole time it was in repair and was very sweet when she was closing me out. Thank you all for your service and great customer service.
Julia G.
Vehicle Make : Lexus
4 out of 5
11/19/2016
Great customer service. I enjoyed the updates via text msg. Everyone friendly. I appreciated the ride home and the free repair of putting the Door molding back on. Will return for future repairs. Thank you for the excellent service
Duane W.
Vehicle Make : Subaru
5 out of 5
11/19/2016
Exemplary service!
Janeen L.
Vehicle Make : Nissan
5 out of 5
11/16/2016
Thank you fix auto team for doing such a great job on repairing my car and for doing it so quickly!
Arthur C.
Vehicle Make : Nissan
4 out of 5
11/16/2016
Unfortunately I have been to this Ontario location on more then one occasion. The good news is your staff is so professional, kind and thoughtfu. Because of this, I have promoted Fix Auto to my family and friends. Thank you for the dedication to service. Obviously your staff is properly trained in customer service. Thank you, Mr Art Cota Mr. Art Cota
Ishmael H.
Vehicle Make : Ford
4 out of 5
11/13/2016
The staff at fix Auto was wonderful we had minor issues with parts arriving but at the end of the day I was satisfied with the work. The staff also kept me updated daily on the status of my car and inform me when it was time to come get it
Juan Q.
Vehicle Make : Ford
4 out of 5
11/12/2016
Vivian was really kind and a pleaseure to deal with. If she represents how everyone is in your company then I would say this has been the best experience I have encountered in the customer service industry.
Monica D.
Vehicle Make : Ford
4 out of 5
11/4/2016
Our entire experience was great! From our initial day when Fix auto arranged to have our car picked up at our home, all the way up to our pick up day. We've been very happy & satisfied with everything that your company has done for us and our vehicle. It was so wonder to have Manager Steve, arrange to supply us with a rental car for free due to a change in our initial pick up date being postponed. Vivian and Judy have been a great help in everything during this whole process and keeping us apprised with the status of our vehicle. Each and every very person that we dealt with have been wonderful. We'll definitely recommend your company to family and friends and will definitely return tonhave your company help us again if we need any body work for our vehicles in the future. Thanks so much again!

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