Vanessa L.
Vehicle Make : Scion
Great customer service and quick turn around time
Vanessa M.
Vehicle Make : Dodge
Good jobs ladies and gentlemen.????????
Marie C.
Vehicle Make : Kia
I received my car today July 3rd. The bumper is still loose on the left side. Not clipped on right. The heat shield over the muffler was hanging loose and rattling. My husband had to go to autozone to find screws to attach it since it was after closing and was closed on the 4th. There's white paint specks on my rear tire. Which there's no reason as it was the front that was damaged. My jack is missing from my trunk. It was with the spare tire. I called to ask if it was taken out and since everyone was gone already for the holiday I have to wait till Wednesday. Let's hope I don't get a flat tire before then. I'm very disappointed in the whole experience. Angela and john were great as far as Customerservice and keeping me updated but I am not happy with the work done. We didn't notice these things until we got home and my husband heard the rattling as I pulled Into the driveway. Then we started noticing the other things wrong or incomplete. I believe they hurried because I was calling and asking if my car was ready as they had it for 2 weeks already.
Kenneth C.
Vehicle Make : Nissan
very best of service. thank you , great people.
Michele S.
Vehicle Make : Chevrolet
Vivian was an excellent representative and when we got the test messaging working she updated me several times a day on the progress and the car was ready as estimated!
Diane R.
Vehicle Make : Nissan
Thank you Angela you've been very helpful and thank you to the team whom fixed my car!
Anita B.
Vehicle Make : Toyota
From my first entrance in the door, during the 9 days of repairing, until today of the pick up...Everyone gave excellent customer service and they all knew my name. Loved it!!
John T.
Vehicle Make : Toyota
Customer service was awesome. They were so nice and over the top helpful. They even took me to my rental car location and they even returned my rental car for me. Absolute best people. Thank you.
Jazmine G.
Vehicle Make : Fiat
Angie was a big help and she was able to have my car ready before Europe!
Alexis N.
Vehicle Make : Hyundai
Such a great experience throughout the whole process. I was always updated about everything and I knew my car was getting the best care.
Angela H.
Vehicle Make : Honda
Amazing customer service. Vivian helped us out girl at front desk when you first walked in. How very thoroughly everything is explained. The work on the vehicle the up too dates status via calls an texts. Not happy about having too pay another day on rental bc lady said we will have it done today or by tomorrow morning afternoon.an can't be without a car. So I had too pay another day bc fix auto told insurance it would be done that day. Not the following day like it was. ****-****-xxxx Angela
Marilyn H.
Vehicle Make : Chevrolet
Front office is great to work with!!!!!!!!!!
Marcia D.
Vehicle Make : Honda
As I have said in my Yelp review, it was an amazing and awesome experience. From the first time I called your office and spoke with Angela, to check-in and picked up my car with Ms. Jeannie, it was the best part of the whole experience for me, the worst parts being when I got rear-ended and had to go back and forth with my insurance company and the other party's insurance company. The part with Fix Auto was when i begin to relax knowing that my car was in good hands and the staff are very professional and treat their clients like family. Thank you Fix Auto! Thank you Ms. Jeannie and Angela! You're a perfect 10!!
Amelia R.
Vehicle Make : Nissan
Vivian was very pleasant and kept in touch with me on the progress of my cars repairs.
Suphawat K.
Vehicle Make : Honda
Vivian castomer service she's good service take care and friendly,I appreciate you and your company thanks...
Vanessa V.
Vehicle Make : GMC
Thank you, thank you, thank you! We were so grateful for all he help and guidance. Fix Auto's number one goal was to make sure we were 100% satisfied with the work performed. We could not be happier with the end result. Thank you all again for your help and hard work. We have already recommended Fix Auto Ontario to a few friends!
Carlos S.
Vehicle Make : Toyota
Everything came out great you guys did a great job thanks
Natalie C.
Vehicle Make : Kia
Everyone was super helpful & Vivian did a great job of keeping me updated about my car's repairs.
Steven A.
Vehicle Make : Toyota
I feel the work done on the vehicle is really well done and it was fine ahead of schedule. Easy to work with and insurance and rental all simple. But my problem was with the customer service part, I asked to have them check the suspension since it seemed to go out after car was hit, they forgot to ask insurance right away and it was not covered because it looked like I tried to sneak it in. I had to call 3 times to get them to check it. Now I have to pay another 200 out of pocket. The insurance may not have covered it, but I think if it was asked at the beginning, I would have had a better chance.
Linda H.
Vehicle Make : Chevrolet
Everyone at FIx Auto was extremely helpful. I also appreciated the updated texts I would receive on the status of my car. I received my car sooner than promised and they did an awesome job on the repair. Jeannie Walter is a definite asset. Thank you for your old-fashioned customer service. AWESOME!!!!
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