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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 103 reviews 77%
4 star 8 reviews 6%
3 star 6 reviews 4%
2 star 9 reviews 7%
1 star 8 reviews 6%
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(All Vehicle Makes)
Son T.
Vehicle Make : Mercedes
5 out of 5
3/17/2016
Great job. Finished one day early. Arranged for loaner car.
Majestic R.
Vehicle Make : Mercedes
1 out of 5
3/12/2016
Your receptionist was not the least bit helpful or professional. Long story short, she asked me for the insurance checks that were sitting on her desk. When she asked me for them, I began making calls to my office and Kevin Hammel was making calls to the insurance company. When Kevin figured out where the checks might be and she found them, I asked if she thought to look there first. She gave me a snide look and never apologized for making me wait or the inconvenience she put me through. I won't be bringing any of our fleet there again.
Scott M.
Vehicle Make : Chevrolet
5 out of 5
3/12/2016
I appreciate the updates and timeliness of the repairs. I will we be back for a minor paint scuff, but everything went smoothly during the repair process. Great job!
Stewart Construction.
Vehicle Make : Ford
5 out of 5
3/12/2016
I've been making the drive to Anaheim hills for years and you have never disappointed me. The work you do is nothing short of a miracle and Brian Sievers is awesome!! You are the best at auto body, with the texts and updates, it's better than having a loved one in the hospital. Amazing work! Much more like artistry! Thank you so much!
Glenn Q.
Vehicle Make : Lexus
5 out of 5
3/10/2016
Anaheim Hills Auto Body was awesome! They kept me informed through the entire process via text and email. Exceeded all expectations!
Barry E.
Vehicle Make : Lexus
5 out of 5
3/6/2016
Beautiful work. Car looks like new. Kevin Hammel handled the process very well. Thanks!
George O.
Vehicle Make : BMW
5 out of 5
3/4/2016
As promised. Appreciate the service.
Ting.jung Kuang.
Vehicle Make : Mercedes
5 out of 5
3/3/2016
Everything is good !
**** C.
Vehicle Make : Acura
5 out of 5
3/1/2016
We are very pleased with the repair. Excellent job! We appreciate how we were always kept up-to-date with the progress of the job as well. Thank you!
Kevin S.
Vehicle Make : Acura
5 out of 5
2/26/2016
Bryan was great and took care of the issue right away. Thank you
James A.
Vehicle Make : Cadillac
5 out of 5
2/20/2016
Your personnel were courteous and knowledgeable....very professional.
Weir Canyon.
Vehicle Make : Acura
5 out of 5
2/18/2016
The whole team is great!! Thank you for all your help.
Elizabeth D.
Vehicle Make : Lexus
1 out of 5
2/13/2016
Somewhere between the body shop and transporting back to Newport Lexus the windshield was cracked. It's very frustrating to find this after having to wait and pay for a rental car because the body shop kept pushing back the completion date for repairs from 2/5 to 2/12. The slipping dates cost a lot of extra money out of pocket, in addition to the deductible paid. The repair itself is fine. Would I recommend Anaheim Body and Auto -- probably not. It's not been a good experience.
Terry S.
Vehicle Make : Toyota
4 out of 5
2/4/2016
Be sure a job is completed and ready for pickup before sending the email to the customer.
Mary Ann.
Vehicle Make : Acura
3 out of 5
1/15/2016
Better orgnization regarding car rentals on site is a suggestion. Rental car set aside when i dropped my car off was given to someone else. After waiting over an hour I was required to be transported to the lot on Orangethorpe Another rental could have been brought to Auto shop. .
William W.
Vehicle Make : Toyota
5 out of 5
12/22/2015
Excellent job! Thank you!
Anita B.
Vehicle Make : Mercedes
5 out of 5
12/13/2015
Juan Olaya was extremely helpful & courteous. It was a pleasure to have him work with me.
Truc L.
Vehicle Make : Toyota
2 out of 5
10/10/2015
Too long in compare with other shops.
Sami B.
Vehicle Make : Toyota
5 out of 5
9/29/2015
Friendly staff and kept me updated on the progress of The job.
Karen S.
Vehicle Make : Lexus
4 out of 5
9/19/2015
I only wish the damages could have been finish quicker, but I understand. Thank you all so much for taking care of my car and me! It's so good having it back!! Karen S

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