Robert L.
Vehicle Make : Volvo
Over the years I’ve had occasion to use the services of auto body repair shops. I believe that Kraft’s Auto Body is the best auto body service that I have ever used. I really appreciate the professionalism of the staff at Kraft’s. My car looks great. Michael Figueroa is very knowledgeable and professional and I really appreciate his conscientiousness. I will definitely recommend Kraft’s Auto Body Shop to my friends. Thank you for the great service.
Michael P.
Vehicle Make : Toyota
The bumper came out really nice and also solid really great work you guys were all very friendly thank you so much for your hard work and dedication and making it work in such short notice awesome!!!!
Linda K.
Vehicle Make : Honda
The car looks great! All your employees are so polit & pleasant.
Micheal does a great job keeping me updated. Thank you.
Miguel A.
Vehicle Make : Toyota
Ruben did a wonderful job getting me in. The shop was very efficient. I'll continue to go to you when ever you can help and let my friends know. Thanks again, M
Connie M.
Vehicle Make : Nissan
This team is wonderful. They keep in touch to give us updates and progress on our cars. I'm always amazed at the quality of their work. My car looks brand new. You can't tell that any work was done. Every seam is perfectly aligned and the paint job is perfect. Thank you for the concern you showed for my feelings. I love this group of people.
Randy S.
Vehicle Make : Porsche
Thanks again for the repair of my Porsche, I think that it could have been just a small amount smoother with the parts order and communication but your folks and work is excellent. I appreciate your efforts.
Tamara B.
Vehicle Make : Subaru
Everything was great, our car looks perfect. Would definitely go back.
Sandra M.
Vehicle Make : Honda
Friendly staff. Ruben took the time to keep me updated on my car repair.
Jeremy K.
Vehicle Make : BMW
Why are you saying that I picked up my car when I haven't ????
Roy B.
Vehicle Make : Subaru
Great staff. Esp Ruben. Professional and will wrk with client's schedule.
Douglas T.
Vehicle Make : Audi
Everything was address to Doug including this email.
Made it real clear it's my car in my name but this persisted in almost all interactions and emails. I know it is because the insurance policy is under Doug's name but still quite an irritation.
I did not bring this up with nationwide survey as it was more important to me to give you the best results on their questionnairre.
Robert S.
Vehicle Make : Honda
Took to long for the bumper
Helen K.
Vehicle Make : BMW
The repair took longer than estimated and it isn't completely finished. I am expecting a call to bring in the car when the part comes in. I will also need someone to fix my moon roof as it isn't working properly. Other than that, it was worth waiting to get my car fixed by Kraft's Body Shop!
Beverly M.
Vehicle Make : Land Rover
Very professional customer service, so happy I used their services.
Albino R.
Vehicle Make : Audi
Great service. Clearly exceeds expectations with both quality of service and time.
Dain J.
Vehicle Make : Dodge
Very impressive communication and staff attitude. I knew that Kraft's was a successful business and now i realize why. Great team, great repair quality and the truck detail at the end was a nice finishing touch to the top level of customer service they provided me.
Janet R.
Vehicle Make : Subaru
Appreciate your assistance in scheduling & taking payment by phone, & for the updates.
**** T.
Vehicle Make : Cadillac
great job
Mary S.
Vehicle Make : Infiniti
Great quality, great service
Steve W.
Vehicle Make : Subaru
Awesome and customer service and quality as usual
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