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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 300 reviews 86%
4 star 21 reviews 6%
3 star 8 reviews 2%
2 star 6 reviews 2%
1 star 14 reviews 4%
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(All Vehicle Makes)
John P.
Vehicle Make : GMC
5 out of 5
12/1/2016
The entire process was painless and completed on schedule and Mike is a straight up kinda guy. I will be back
Nicole A.
Vehicle Make : Kia
5 out of 5
11/29/2016
Totally satisfied makes it nice that it's one stop shop for me. Everyone was nice and answered my question's. Thanks Mike if we have any problems we will let you know.
Brian T.
Vehicle Make : Chevrolet
5 out of 5
11/29/2016
Very good job. Very satisfied!
Roger G.
Vehicle Make : Kia
5 out of 5
11/29/2016
Great communication and friendly.
Michael F.
Vehicle Make : Volkswagen
5 out of 5
11/23/2016
My car is like new again ????
Gerry P.
Vehicle Make : Toyota
5 out of 5
11/19/2016
Mike was an excellent manager who went out of his way to ensure that my experience would be comfortable and without any worry. I appreciated the text updates and calls he made to fully inform about the status of my car. He and his workers gave my car plenty of TLC and treated my case with the personal touch.
Melissa R.
Vehicle Make : Mercedes
5 out of 5
11/19/2016
Great shop. Excellent service and work.
Jennifer L.
Vehicle Make : Honda
5 out of 5
11/18/2016
They were friendly, fast, knowledgeable & efficient! My car looks so amazing!
Michael C.
Vehicle Make : Toyota
5 out of 5
11/17/2016
As a heavy commuter, I've had my share of fender benders. Fix Auto was BY FAR, the best experience I've ever had with a body shop. Seriously! The day after the accident, I received a call from Fox Auto letting me know that they were ready to receive my car, had everything worked out with the insurance company and even had a rental car ON-SITE waiting for me. The entire process to get my rental and drop off my car took 15 min. Then I received text messages updating me along the way with the process. A week later, my car is fixed (exquisitely, great attention to detail) and all I had to do was drop off my rental car and pick my car up. Seriously, Fix Auto in Redlands understands that their customers have busy schedules and are already inconvenienced by an accident. I'm more than impressed with Jim and his team. I've already referred 2 people to them. Glad I was lucky enough to work with this body shop. Felt like a body shop at the Four Seasons!! Keep up the good work guys. I'm sure I'll be back at some point.
Angela L.
Vehicle Make : Chevrolet
5 out of 5
11/16/2016
Amazing works and great customer friendly!!!
Anthony Z.
Vehicle Make : Toyota
5 out of 5
11/16/2016
Amazing "people skills" among employes, including Geico Rep.
Nelu N.
Vehicle Make : Infiniti
5 out of 5
11/16/2016
Excellent customer service and my car was ready two days sooner than expected.
James H.
Vehicle Make : Volkswagen
5 out of 5
11/12/2016
I was very impressed with the overall professionalism with everyone I came in contact with. I wasn't expecting the degree of communication that was provided throughout the entire process of my car repair. I'm very glad there are businesses that take 100% responsibility in their work like yours. Thank you for the quality of work and the quality of customer service. Truly satisfied.
Reem Q.
Vehicle Make : Toyota
5 out of 5
11/12/2016
I dropped my car off on a Tuesday and it was ready by Thursday evening. The whole process was easy and the team at Fix Auto made everything convenient. No wait times for paperwork and the receptionist, manager, and Geico representative were awesome. Love it! Thank you
Ashley S.
Vehicle Make : Kia
5 out of 5
11/10/2016
Great location. Great customer service.
Patsy B.
Vehicle Make : Kia
5 out of 5
11/9/2016
I was kept abreast of everything that was going on with my car. It was done sooner than expected. My whole experience was great. The car was beautifully done. Thank you Fix Auto. I would highly recommend you to anyone.????????????????????
Elena P.
Vehicle Make : Honda
5 out of 5
11/8/2016
Thank you for fixing our daughter's car faster than we expected.
Dillion C.
Vehicle Make : Nissan
5 out of 5
11/4/2016
Mike and his team are the best! I won't go to anyone else
Crystal R.
Vehicle Make : Nissan
5 out of 5
10/29/2016
Mike and staff were extremely helpful and quick with the turn around for the car
Ruben V.
Vehicle Make : Kia
5 out of 5
10/27/2016
Staff is courteous and professional.work is excellent and prompt.

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