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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 326 reviews 80%
4 star 53 reviews 13%
3 star 4 reviews 1%
2 star 12 reviews 3%
1 star 15 reviews 4%
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(All Vehicle Makes)
Jorge I.
Vehicle Make : Chevrolet
5 out of 5
1/10/2015
Job completed as promised Very courteous and professional staff.
George R.
Vehicle Make : Ford
5 out of 5
1/10/2015
They did a great job
Jeff K.
Vehicle Make : Ford
5 out of 5
1/3/2015
Monica and Maria are great. Monica got the repairs stated and was friendly, confident and reassuring. Maria sent me emails and texts throughout the weeks of repairs to keep me informed of exactly how far along where we were with the repairs. When I came to pick my car up, Monica had someone wash my car again and when I saw my car it looked great! What an excellent job and what a great overall experience with Ford Auto Body! The insurance company from the guy who hit me wanted me to go to one of their repair shops, I'm so glad that I insisted (and with help and reassurance from Monica) to come to you. Ford Auto Body is the best!! Great and friendly people and great professional work. Thank you, thank you! Jeff K
Maria D.
Vehicle Make : Jaguar
5 out of 5
12/31/2014
Very friendly and professional staff and the work was done very quickly. I was very satisfied.
Sonia P.
Vehicle Make : Mazda
5 out of 5
12/31/2014
I would like to thank the whole team for their great service! A special thank you to Monica and office for their attentiveness to our needs! My car looks great and like new again! Thank you all! (Everybody there deserves a raise! ;))
Malinda H.
Vehicle Make : Toyota
4 out of 5
12/18/2014
Love Monica and Maria
Ginger M.
Vehicle Make : Ford
5 out of 5
12/18/2014
My paint job looks awesome! Thanks!
Philip N.
Vehicle Make : Ford
5 out of 5
12/13/2014
Job perfectly done as always. Got my car to me a day early so I could avoid the big rain storm. Much appreciated. Philip N
Anthony P.
Vehicle Make : Hyundai
1 out of 5
12/4/2014
Please don't contact. Outcome of work was fine. But it took **** month to complete the repair. Disappointing to say the least.
Richard M.
Vehicle Make : Ford
5 out of 5
11/26/2014
Excellent customer service, and excellent staff
Hoda M.
Vehicle Make : Lotus
1 out of 5
11/25/2014
The sealer has not yet been applied to the part that was replaced. I was asked to take the car and Carlos who managed the work said it would be best to wait for the paint to dry thoroughly prior to applying the sealer. That although the sealer was evident on the entire car, since he did not have the document that I had one on there he had to email the insurance company and get an ok. Shouldn't that have already been done for me????? It should have. Also to ask me to take a car where I'd need to wait for tge paint to dry thoroughly is unacceptable. I left dissatisfied . The manager PAT who had assured me the seler would be applied is on vacation. I did not say anything to anybody there. I left dissatisfied.
Linda H.
Vehicle Make : Volvo
5 out of 5
11/22/2014
Great service. Very organized and efficient
Flavia S.
Vehicle Make : Volvo
5 out of 5
11/20/2014
Thank you so much for the work you guys have done in my car. You did a great job, very professional and didn't take long at all to do the work.
Ginger M.
Vehicle Make : Ford
5 out of 5
11/20/2014
I'm impressed with everyone I dealt with. Easy. Thanks!
Maria S.
Vehicle Make : Ford
5 out of 5
11/18/2014
the whole staff was wonderful specially MONICA :)
Fruit Growers.
Vehicle Make : Ford
5 out of 5
11/14/2014
The constant feedback I received from your staff throughout the entire process was fantastic. Everyone I dealt with was a pro. Maria took care of everything. If I need any work in the future, I'll be back.
Sherijo D.
Vehicle Make : Ford
5 out of 5
11/6/2014
Everyone there is fantastic! The girls in the office, the managers etc. did a fabulous job on my Explorer. Great people to work with.
Sherijo D.
Vehicle Make : Ford
5 out of 5
10/17/2014
Maria, Monica, Pat and Carlos are a terrific team. They took excellent care of my vehicle and handled everything seamlessly.
**** P.
Vehicle Make : Ford
5 out of 5
10/11/2014
No. Everything was excellent and professional.
Mercedes C.
Vehicle Make : Jaguar
5 out of 5
10/7/2014
Excellent service

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