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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 326 reviews 80%
4 star 53 reviews 13%
3 star 4 reviews 1%
2 star 12 reviews 3%
1 star 15 reviews 4%
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(All Vehicle Makes)
Brian L.
Vehicle Make : Ford
5 out of 5
1/27/2018
Once again Carlos was a huge help and always makes sure everything is perfect. This was my third time working with him in the last couple months and he always kept me in the loop and made sure everything was perfect from start to finish. There’s a reason why I keep coming back to Ford Auto Body. Nothing but excellence. Thank you again!
Patrick M.
Vehicle Make : Mazda
4 out of 5
1/23/2018
Great service, but I miss the old manager
Carrie D.
Vehicle Make : Ford
5 out of 5
1/17/2018
Friendly staff Very satisfied with the work they did
Debbie L.
Vehicle Make : Ford
5 out of 5
1/17/2018
You guys are incredible. My car is like a child to me and you’ve made him look new. The job you did was perfect, the communication was excellent, your timelines was impressive. I am beyond ecstatic that I had the opportunity to let you work on my car. No one else will ever work on any of my current or future cars. Thanks team!
Steve G.
Vehicle Make : Chevrolet
1 out of 5
1/13/2018
Took a lot longer then expected,
Melody A.
Vehicle Make : Mazda
5 out of 5
1/12/2018
Great updates and customer service
Shoko S.
Vehicle Make : Mazda
5 out of 5
1/6/2018
I am very happy about their job.
Riley M.
Vehicle Make : Toyota
4 out of 5
1/6/2018
Carlos is awesome
Jeannette J.
Vehicle Make : Lincoln
2 out of 5
12/30/2017
I look forward to speaking with someone about my experience.
Amarilis M.
Vehicle Make : Volkswagen
5 out of 5
12/30/2017
Mario and Maria were very helpful and super kind! I really appreciate the work all of the team in that body shop did and still does! Thank you again for your great service and your kindness! :)
Michael S.
Vehicle Make : Mitsubishi
1 out of 5
12/23/2017
Something shorted out in my engine bay and now my car doesn't start. Also it took 3 weeks for a job that other places estimated at 3 days.
Carin C.
Vehicle Make : Mazda
5 out of 5
12/22/2017
Thanks for fixing my car.
Marie L.
Vehicle Make : Lincoln
5 out of 5
12/21/2017
Everyone was helpful, patient, friendly and knowledgeable. I would recommend Ford Auto Body to anyone
Monica G.
Vehicle Make : Kia
5 out of 5
12/15/2017
Monica and Maria gave me excrptional customer service, got forbid I have another accident, but if i did, i would bring my car back to your shop.and i would also recommend you to friends and family. I was very pleased with the service.
Rivi S.
Vehicle Make : Ford
4 out of 5
12/15/2017
All went as expected. I was disappointed that the window couldn’t be bugged out but I was alert told that this was a possibility.
Suresh K.
Vehicle Make : Volvo
5 out of 5
12/7/2017
Very dedicated team to insure that customer is extremely satisfied.Everyone was very friendly and caring.The bodywork on my Volvo XC 90 looks great.Can’t tell the car was in an accident.The car was done as promised. Special thanks to Maria Rebeaud for the constant repair updates. I am very satisfied with letting Ford Auto Body repair my Volvo. Thank you all.
Kate K.
Vehicle Make : Volkswagen
4 out of 5
12/3/2017
Marie and Monica are wonderful. Unfortunetly we speak every year because my fiancé and I keep getting hit (not our fault!) but fortunately for us we get to work with them. Thank you!!
Jonathan L.
Vehicle Make : Mazda
5 out of 5
12/1/2017
Maria was a fantastic case manager - kept us informed, advocated for us and made sure we were serviced excellently. Thank you!!!!
Michael A.
Vehicle Make : Ford
5 out of 5
11/30/2017
Your staff is outstanding
David H.
Vehicle Make : Volvo
4 out of 5
11/23/2017
My repair took much! longer than expected... but the team at Ford did a great job in getting me back on track. Turned what could have been a terrible experience into a great one! Thank Maria and Carlos! I wil be back - just hopefully not too soon!!! Dave

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