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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 173 reviews 77%
4 star 34 reviews 15%
3 star 6 reviews 3%
2 star 5 reviews 2%
1 star 7 reviews 3%
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(All Vehicle Makes)
Ernest G.
Vehicle Make : Lincoln
5 out of 5
5/9/2015
Great job keeping me informed of the vehicle status throughout the process.
Ruben S.
Vehicle Make : Ford
5 out of 5
4/27/2015
Professional and attention to detail is what I like. Professional staff and excellent work. Thank you.
Jammi B.
Vehicle Make : Kia
5 out of 5
4/25/2015
The staff was so friendly and they kept me updated on my car while it was in the shop. Thank you for the fast turn around time on my car.
Matthew M.
Vehicle Make : Lincoln
5 out of 5
4/25/2015
Ms.Tara was very professional and thoughtful through the whole process. She explained everything to me and answered all questions. I was really stressed about the accident but,after speaking with Tara all of that went away. I was kept up to date through the whole process.After Paceline repaired my vehicle, it looked like I was never in a accident. I believe Tara should give a class on dealing with people because she is just that good. I would recommend Paceline to any one who has been in a vehicle collision. Paceline lives up to their five star rating.
Clayton C.
Vehicle Make : Dodge
5 out of 5
4/23/2015
Good customer service and really satisfied with the work completed
Danielle B.
Vehicle Make : Volkswagen
5 out of 5
4/22/2015
The service I received was great considering I was deployed at the time. I couldn't ask for a more professional team of people. Tara was great to work with.
Jessica D.
Vehicle Make : Subaru
5 out of 5
4/20/2015
They did a great job. Thank you
Michael M.
Vehicle Make : Honda
5 out of 5
4/16/2015
My experience with Paceline was outstanding. Every employee I encountered was friendly and willing to go above and beyond to ensure the process was as painless as possible. I will sing your praises to USAA, and anyone else who needs your services. Thank you!
Gary M.
Vehicle Make : Chevrolet
5 out of 5
4/14/2015
Great work. Wonderful customer service from start to finish
Noel B.
Vehicle Make : Honda
4 out of 5
4/10/2015
Efficient and proficient with repairs
Janice W.
Vehicle Make : Chevrolet
5 out of 5
4/9/2015
Tara made my experience with Paceline an awesome experience! I will recommend PaceLine to my family, friends, and coworkers if they need a vehicle repair. She was very organized and very friendly while completing my paperwork to get me in and out with no hassle! Kudos to your great workmanship. My truck looks brand new again.
Shemal T.
Vehicle Make : Dodge
5 out of 5
4/5/2015
They kept me updated, were friendly and cordial, and answered all my questions. The car looked great when they returned it. Honestly, I can't imagine going anywhere else ever again.
Sean H.
Vehicle Make : Chevrolet
5 out of 5
4/3/2015
They were very professional! Great service, fast repairs. I give a 10 in every aspect. I will be going to them in the future as well! Thanks Paceline team!
Teresa W.
Vehicle Make : Nissan
5 out of 5
4/3/2015
Very nice job on the repairs.
**** G.
Vehicle Make : Nissan
5 out of 5
3/14/2015
Wonderful service. Will definitely use them again. Level of professionalism was the highest I've seen in repair facility!
Vince H.
Vehicle Make : Dodge
5 out of 5
3/7/2015
Great customer service!!!!
David W.
Vehicle Make : Honda
5 out of 5
3/1/2015
Quality work and timely turn around.
Ruben S.
Vehicle Make : Honda
4 out of 5
2/13/2015
Staff professional quality of work outstanding. Would recommend to others.
Domanecke P.
Vehicle Make : Toyota
4 out of 5
1/22/2015
Everyone was really nice and I was so happy that they even went out of their way to come pick me up so I didn't have to walk to pick up my car
Randy J.
Vehicle Make : Dodge
5 out of 5
1/6/2015
We really trust your service!

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