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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 339 reviews 76%
4 star 62 reviews 14%
3 star 16 reviews 4%
2 star 9 reviews 2%
1 star 19 reviews 4%
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(All Vehicle Makes)
Alex R.
Vehicle Make : Ford
3 out of 5
12/12/2015
You guys did amazing. However when I got home I did notice one issue with the passenger door handle. I will call Monday to try to get it fixed. I belive it's something small and thag will take little to no time to fix. Other then that. I can't even tell anything happened to the car
Paul B.
Vehicle Make : Mazda
5 out of 5
12/11/2015
Staff is friendly and customer oriented. The process from start to finish is smooth and quick. Keep up the great work and appreciate your hard work repairing my vehicle. Thank you.
Maurice W.
Vehicle Make : Volkswagen
5 out of 5
11/24/2015
Excellent service. Great customer service. Very wonderful people.
Cicley T.
Vehicle Make : Honda
5 out of 5
11/21/2015
Awesomely helpful and professional.
Lisa H.
Vehicle Make : Nissan
5 out of 5
11/20/2015
Thanks,technician was handle every professionally and kind to customers. I am very happy with satisfied. I give him rating 10. Thanks again. Lisa H
Amy C.
Vehicle Make : BMW
4 out of 5
11/18/2015
The employees made an irritating situation way less stressful than it could have been. And i appreciate that very much.
Clifford B.
Vehicle Make : Toyota
3 out of 5
11/17/2015
I did have a problem with the text message system it was giving me updates however paceline called me and told me my vehicle was ready but I received text messages that told me my vehicle was not ready so it caused a problem with my rental car And my insurance company
John H.
Vehicle Make : Mazda
5 out of 5
11/17/2015
Staff was very professional and courtesy. They kept us informed as the work progressed Great experience!
Scott C.
Vehicle Make : Dodge
5 out of 5
11/17/2015
Would highly recommend any one to bring there vehicle here. Thanks for a great experience threw the whole process.
Keith H.
Vehicle Make : Jeep
4 out of 5
11/14/2015
The staff that I dealt with was very kind, and patient with me. This was my first accident so this was a very stressful event in my life. However, whoever washed and detailed the outside did a horrible job. But I'm not going to stress about it. Everyone else that I dealt with were all awesome people. So a big thanks to jamie, ****, and tony!
Dana D.
Vehicle Make : Nissan
5 out of 5
11/13/2015
Very professional. Great customer service. Would use your service again and recommend to others.
Maria J.
Vehicle Make : Dodge
1 out of 5
11/3/2015
I did not see in the repair report that the aleinment of my vehicles was repaired , aside from the obvious damage that was one of the first things I pointed out.
Rhonda G.
Vehicle Make : Honda
5 out of 5
10/31/2015
My experience was excellent. I would recommend Paceline to everyone. Keep up the excellent work!!!
Diane D.
Vehicle Make : Mazda
5 out of 5
10/29/2015
Everyone was professional and cordial.
Charlene S.
Vehicle Make : Toyota
5 out of 5
10/16/2015
Awesome job. Kept us well informed throughout the progress of the job. Would highly recommend to anyone who needed repair work. Thank you for all your hard work repairing our vehicle.
Denoval R.
Vehicle Make : Lexus
5 out of 5
10/16/2015
I was pleased with the work that was done to my car, everything looks great and brand new. I also appriciate the great level of communication on the phone and the automatic text messages.
Michael M.
Vehicle Make : Ford
4 out of 5
10/10/2015
No e
Michael L.
Vehicle Make : Jeep
4 out of 5
10/10/2015
Was kept up to date. My car was completed on time. They did a very good job of painting my car. I still have to return for for one part that is one back order. Which is fine I am happy to be back in my car.
Misty B.
Vehicle Make : Honda
5 out of 5
10/9/2015
Everyone that I dealt with was very polite and courteous. I loved the updates on the progress of the repairs. I will definitely recommend Paceline Collision to my friends and family. Thank you, Misty B
Donald N.
Vehicle Make : Dodge
4 out of 5
10/9/2015
This was the second time I've used Paceline to fix my truck. I won't hesitate to use you guys again in the future. Your service has been great!

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