Marie N.
Vehicle Make : Chrysler
Everyone was very helpful and courteous. Explained the completed work thoroughly. Thanks.
Jeffrey E.
Vehicle Make : Chevrolet
Friendly staff, quick turn-around, car returned clean and fully repaired. All around excellent service!
Sharlenne L.
Vehicle Make : Honda
The updates and the professionalism of the staff
Tom B.
Vehicle Make : Ford
No big deal. Work was fine. Would have rather had a new license plate than trying to straighten out the crumpled one. But again, no big deal.
Maureen A.
Vehicle Make : Honda
Great shop to bring your car. Friendly and nice staff, I also offered a ride home which is big help for me. I also like the way of receiving text or email updates about my car. Thank you Paceline for taking good care my car, I am very satisfied with the service.
Steven W.
Vehicle Make : Nissan
Great job,well done!!!
Matthew M.
Vehicle Make : Volkswagen
Thank you all so much! Thank you for listening to my concerns. They did such a great job! Thank you!
Steve C.
Vehicle Make : Toyota
Great customer service! I was very impressed with both the quality of the work and the quick turn around. Thank you!
Debra R.
Vehicle Make : Chevrolet
I was impressed with the professionalism and courtesy of the staff at Paceline and the repairs were flawless. The whole process was a pleasant surprise and repairs were completed quickly. I will recommend to my friends and family .
Shameka P.
Vehicle Make : Ford
My air conditioner was working fine before I brought my car in to have it fixed and my seats were clean. Now I have white paint on my black leather passenger seat and my car blows heat instead of air on the driver side of the car. I was as told my car was detailed but upon inspection of my car the blue marker that was used to mark the problem areas are still on the car meaning my car was not washed at all. I have a infant I have to drive around in my car and work in Austin this was supposed to be a one stop shop and instead will cause me to take yet another day off of work and rent a car to get the issues resolved.
Diane S.
Vehicle Make : Chevrolet
We are having to return the car for a repair as a bolt or screw came out...but everyone at Paceline has been very nice and the work was done quickly, so once we get this problem solved, I'm sure we will be happy with the repairs
Katie L.
Vehicle Make : Dodge
I had the pleasure of working with **** and Natalia, and they are some terrific people. I was stressed out about getting my car back before I took my vacation. They assured me that everything would be perfect! Overall the best experience! Thanks Paceline in Killeen tx!
James S.
Vehicle Make : Buick
Excellent service: I was kept informed daily on the status of my car. Customer service was excellent. Drop off and pick up excellent.
Misty A.
Vehicle Make : Toyota
Kept me well informed daily. Customer service is outstanding!
Kyle B.
Vehicle Make : GMC
Mike, Asleigh, and the assistant manager were absolutely amazing dealing with my situation. With no notice they ensured over 4000 worth of repairs to my truck were complete in one week. I had a tire blowout that occurred on a Friday night and they took my truck in with no notice first thing Monday morning because of my unique travel situation. I was moving within two weeks and needed my truck to pull my RV. They made it all happen. I received daily updates as to the status of my truck and when I picked it up it was perfect! I would never take a vehicle anywhere else in the Central Texas area except for Paceline in Killeen because of their professionalism and expertise at that location!
Jonathan K.
Vehicle Make : Jeep
Everyone was great. Quick and looks like new.
Oscar B.
Vehicle Make : Chrysler
Fast service and repair very professional
Robert J.
Vehicle Make : Chrysler
Pace line Collison has given me world class top hat customer service and l will recommend them to any new customer in the future
Steven H.
Vehicle Make : Chevrolet
My truck has not looked this good since the day I bought it.
Thank you
Wyatt B.
Vehicle Make : Volkswagen
The constant communication was great! This isn't the first time I've had to have repairs done to my vehicle because of someone hitting me. I had to always call and check in to see how things were going. This was really annoying as a customer.
That simply wasn't the case here at Paceline. We have had GEICO for over 12 years and I'm so glad they have partnered with you as a team and are providing top of the line service. When we have a great experience we try to tell as many people as we can! We will be suggesting you to everyone!
Wyatt and Jennifer Bayless
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