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Body Shop

Real Reviews From Verified Customers

William W.
Vehicle Make : Dodge
5 out of 5
7/29/2017
Everyone was courteous and fast in getting this truck fixed as it is used in a family business. Everything looked great and the communication was fantastic.
Catherine B.
Vehicle Make : Toyota
5 out of 5
7/29/2017
The experience was great. Friendly, polite and professional people to work with. The finished job looked great. Ms. Holley was wonderful to work with. An asset to your business!
Jessica P.
Vehicle Make : Hyundai
5 out of 5
7/28/2017
Great work and thank you so much for the timeliness!
Judy W.
Vehicle Make : Nissan
5 out of 5
7/27/2017
I appreciate the persistency of your service team, Graham kept me well informed throughout the entire process
Jose R.
Vehicle Make : Honda
5 out of 5
7/24/2017
Awesome work and great customer service. I am very pleased with the Stafford, Virginia Service King. This is the second time that I have had repairs done at this facility and I am very grateful to have them servicing our local area. Lisa Holley, my Service Advisor as well as Kenia at the front desk were the consummate professionals who exhibited nothing but kindness and patience. Please extend to each my deepest appreciation. Respectfully, Jose Robertson
Sally K.
Vehicle Make : Chrysler
5 out of 5
7/23/2017
Great service. Loved the daily messages. Many thank the Kenavan s
Neil H.
Vehicle Make : Acura
5 out of 5
7/22/2017
Excellent service
Shawn B.
Vehicle Make : Acura
5 out of 5
7/20/2017
Great service and fast turnaround time
Christopher B.
Vehicle Make : Honda
5 out of 5
7/18/2017
Thanks, nice job
Joseph G.
Vehicle Make : Jeep
5 out of 5
7/12/2017
Thank you!
Shanndolyn M.
Vehicle Make : Honda
3 out of 5
7/5/2017
Excellent work and no one can tell that anything was damaged, including me! On a side note: when I got home, I had a huge nail in my tire. Not sure when or where I got it since the vehicle had been getting worked on and I don't drive it to work during the week. It could have come from the road work, but lost 180.00 getting a new tire.
Ralph S.
Vehicle Make : Mazda
5 out of 5
6/30/2017
Great communication via email, text and phone call to provide updates on the status of my vehicle. Ms. Lisa Holley is awesome in taking care of customers. If needed, I will definitely do business with Service King and request Lisa to handle my transaction.
Cathy M.
Vehicle Make : Hyundai
5 out of 5
6/29/2017
I was very satisfied with the service. Staff was very nice and professional! Thanks
Wendy B.
Vehicle Make : Ford
5 out of 5
6/25/2017
Customer service was very very impressive. My vehicle clamour like new!!!! Very happy with the service I received. 10 Stars !!!!!!
Bianca A.
Vehicle Make : Scion
5 out of 5
6/24/2017
Lisa Holley was very easy to work with and made the process smooth for my family and I. I loved the daily updates and I will definitely use service king again.
John C.
Vehicle Make : Honda
5 out of 5
6/24/2017
Car was done earlier than anticipated and repair work completely erased the damage done to my car. I also appreciate the repair status updates sent via text! Very pleased with all around service!
Terry K.
Vehicle Make : Chevrolet
5 out of 5
6/23/2017
Great customer service
Carmen B.
Vehicle Make : Ford
3 out of 5
6/19/2017
Just a heads up when they clean glass up in the car they need to turn the blower on the ac/heat on full blast,to blow the glass shards out of the vents we got a face full of glass shards and fragments when we got the car home gotta vacume the front seats and floor boards again. other then that we are glad to have our car home! Thank you
Phillip C.
Vehicle Make : Volkswagen
1 out of 5
6/16/2017
Not going to waste my time. Although the staff was professional and friendly, I feel they did not do a good job. I went to open the door and drive away and the door did not work. It was in the shop for a month and a half so everything should have been checked before contacting me. When I came back the door handle came off. I expressed my other concerns through the e-mails. I heard great things about the shop and was let down. Im not mad anymore, just disappointed.
Richard H.
Vehicle Make : Hyundai
5 out of 5
6/16/2017
Lisa Holly is fabulous. Her customer service skills are are beyond compare

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